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Dazzle White Complaints - fraud and non authorized charges

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Dazzle White
Posted: 2009-11-04 by   PB&J
fraud and non authorized charges
Complaint Rating: 0 % with 0 votes
Company information:
Phoenix, Arizona
United States

Folks, The current complaint is valid and just happened to me as well. Fortunately my bank caught the charge and denied before they zapped my account. I cancelled my card, have placed this company on BBB in Arizona and will be filing a federal fraud complaint today.
Keep it up and I guarantee that you will be in court shortly for a class action lawsuit. My legal friends are ready to eat this up!!!

Dazzle White consider yourself warned and don't even respond with the fake letters below that show a bogus 800 phone service.
Comments United States Credit Cards
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Comments

 Sort by: Date | Rating
 12 days ago by   byronRawlings 0 Votes
Hey guys,

I fell for this too. I have managed to cancel it and asked for a refund, I will supply you guys with what I have done...

I called the uk branch on - 0-808-120-1987 I had to wait for about 10 minutes and then cancelled it. I then asked for a refund and they sent me an email with the process which i'll put below

Return Instructions
As per your request for Return Instructions. Please follow the Instructions below exactly as outlined when returning your product to ensure proper handling of refund. Make sure to select the return address for the applicable Country you live in..

1. Always make sure the product you are returning is within the 30 day Money Back Guarantee time.

2. Clearly mark your Original Order ID number on the outside of the package being returned.

3. Ask to insure the package against loss.

4. Always ask for a Return Tracking number. Keep this in safe spot for future reference if needed.

5. Address the package to the appropriate address. This is based on where you live.

Return Address for United States of America:
PremiumWhite USA
22100 E. 26th Ave. #100
Aurora, Co. 80019

Return Address for Canada
PremiumWhite CANADA
1725 McPherson Court
Pickering, Ontario Canada L1W3H9

Return Address for AUSTRALIA
PremiumWhite AUSTRALIA
PO Box 4440
Milperra, BC NSW 1891

Return Address for NEW ZEALAND
PremiumWhite NEW ZEALAND
PO Box 210014
Laurence Stevens Drive, Manukau 2154

Return Address for UK
PremiumWhite UNITED KINGDOM
BTB Mailflight Ltd.,
Unit 2B Viking Ind Est.,
Hudson Road, Bedford MK41 OQB

Make sure you do it or they will keep taking money

Hope this helps and good luck
 11 days ago by   Fran Johnson 0 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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