Customer Service Representative's rudeness.
I called Davidzon Customer service from my number: [protected] at 1:19 PM on 07/19/21. I called because I was under the impression that some amount of money disappeared from my Davidzon card. I got connected to the Davidzon phone representative named Julie (this name she provided me with). This representative was extremely rude to me.
From the very beginning of our conversation, just after Julie briefly listened to my concern, she told me that I was "[censored]ting". Her exact words were: "You are telling [censored]". She said it to me (!) Could you imagine the customer service representative talking this way? Moreover, I did not say any rude words to her. I just asked her to double check my account. This is an outrage! No customer service representative can talk to the customers this way. No normal person would talk this way. What kind of customer service support does Davidzon Phone card have? This is unacceptable.
Desired outcome: I need the manager to give me a call and explain to me this situation. My phone number is: [protected].
unethical behavior, scam company
Warning: they are liars and thieves!
I created my account, payed 10$ for the pin. Tried to call but never got through. It didn't work. Tried to call operators, they are russians and very rude people. They should not be allowed to do the business. They are liars and thieves! I have never experienced that kind of service in my life! Nightmare!
They are liars and thieves.
stealing call minutes
This company shouldn't be allowed to do business.Typical Russian scheme type of doing business.I have never dealt with anything like it in my life and I been buying phone cards from different companies for the past 20 years.These Russians take rudeness to a different level.They steal at least 10min of your call time, when I finally gave them a call, she told me "Don't like it, don't buy it"...Unreal! They can talk like this in their native Mother Russia, but not here! Do not buy Davidzon cards, save yourself money and aggravation!
Davidson phone card is stealing call minutes.
Last time I called to Ukraine, I had balance 135 minutes, after my conversation which lasted 42 min, I supposed I have 93 min, but when I checked my account I had 69 min. Where is 24 minutes?
And this problem is not first time.
Spoke to customer service many times about missing my call minutes and the worker promised to send my complaint to technical department.
But they didn't do anything, and finally they proposed to switch to new telephone company...
I used Davidson card many years and now I need to search another company.
Is Davidzon Phone Card legit?
Davidzon Phone Card earns 91% level of Trustworthiness
Perfect Trust Endorsement: Davidzon Phone Card achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
Call-o-call.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Call-o-call.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Davidzon Phone Card protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Davidzon Phone Card has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
stealing call minutes!!!
This company shouldn't be allowed to do business.Typical Russian scheme type of doing business.I have never dealt with anything like it in my life and I been buying phone cards from different companies for the past 20 years.These Russians take rudeness to a different level.They steal at least 10min of your call time, when I finally gave them a call, she told me "Don't like it, don't buy it"...Unreal! They can talk like this in their native Mother Russia, but not here! Do not buy Davidzon cards, save yourself money and aggravation!
misinformation for davidzon phonecard
When I open the davidzon phone card the recording announce i'll be able to talk for 57 min and conversation was only 40 min when t try to resolved the problem they told that they charge 25 cents for 2 weeks for service and 12 % tax. The card was used with one day and taxes on $5 card should be $0.60 when I calculated it was $1.20 and they did not want to resolved the problem. Thank you.
Stealing minutes, poor customer service, rudeness of phone operators. Its a shame that another company creates a bad image of Russian people, while many of us are decent, hardworking professionals who care about their reputation!
Yes, tipical Russian ###! Unreal, you buy a card, you suppose to have so many minutes and they steal at least good 10min out of it, happens on regular bases! When I gave them a call, she told me in that stupid language of hers "Don't like it, don't buy it"! This is customer service? Yes, for Russian standards it is, but they forgot where they live and where they do business.Mr.Trump, please send those Russian sorry ### back to Mother Russia.One bad apple spoils a bunch.
Unbelievably fraudulent company! Bunch of thieves and liars! Worst customer service ever! Not only they take half of your money for taxes, service and etc. Today they refused to connect me because the distributor who sold me the card did not pay them! Question - whom did I pay and what for? For refused service?
People think they are still in communist time!
If I knew where to complaint in order to shut this company down forever, I would gladly do that!
Don't buy this card! Let them die and get out of business! Insolent ###!
I totally agree that Davidzon gives misinformation and their customer service don't want to resolve an issue. I bought their service using credit card and paid 10$. The recording announce I'll be able to talk 200 minutes and conversation was less than 133 minutes. When I asked customer service what fees are applies to the phone card they told
25 cents for each 2 weeks
11.76% tax
The card was used in one day. - 25 cent
and 11.76% tax is 1.176 - 1.18$
10 $ - 25 cent - 1.18$ = 8.57$
10$ - 200 minutes
8.57$ - 171 minutes.
Duration of my call was less than 133 minutes. Where are the rest?
What kind of tax are included into 11.76%?
How to force them give my money back or give me my unused minutes?
The customer service lies to you all time when you ask them about how many minutes will you have for you money.! Their usual answer: "We cant calculate how many minutes you will have for each customer, or even give you estimated minutes they can't answer what's happened to your rest unused minutes.
Don't trust them they charge you MORE THEN 33.5%. Isn't too much?
The Davidzon company is a bunch of con-artists!
I had a card to call Ukraine. The recording was promting to call for 77 minutes ($5.00 card). The real call duration was less than 55 min. It means that 29% of promised calling time (and maney, accordingly) went to cover overhead. Isn't it too much? And why is it not explained in real numbers under the servise conditions?
Totally agree, I have the same problem with Davidzon phone card.
Overview of Davidzon Phone Card complaint handling
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Davidzon Phone Card contacts
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Davidzon Phone Card phone numbers+1 (888) 258-0852+1 (888) 258-0852Click up if you have successfully reached Davidzon Phone Card by calling +1 (888) 258-0852 phone number 0 0 users reported that they have successfully reached Davidzon Phone Card by calling +1 (888) 258-0852 phone number Click up if you have UNsuccessfully reached Davidzon Phone Card by calling +1 (888) 258-0852 phone number 0 0 users reported that they have UNsuccessfully reached Davidzon Phone Card by calling +1 (888) 258-0852 phone number
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Davidzon Phone Card emailssupport@davidzoncard.com100%Confidence score: 100%Supportservice@call-o-call.com75%Confidence score: 75%support
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Davidzon Phone Card headquarters2610 E 18th Str,Office #1, Brooklyn, New York, 11235, United States
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Davidzon Phone Card social media
Recent comments about Davidzon Phone Card company
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