7-Eleven
reviews and complaints

I am here to talk about the 7-eleven at 600 S Frontenac St, Aurora, IL 60504. Me and two of my friends are walking to seven eleven we take the time to go to the store as a customer. We get there and we pick out some stuff that we want sounds good right, NO. The slurpee machine was completely out no flavors and my friends and I were all going to get one, ok maybe that's okay but we also pick out a few slim jim's when we ate them they tasted terrible they were STALE AND OLD.(they were expired product I for one know that is an illinois health code violation they should be shut down) then we also buy some chips, ohhhh guess what... STALE AND OLD. I also tried to buy and xbox card the SLOW ### cashier (the other purchases took 10 minutes also) takes literally 10 minutes scanning one card and then he has to call over the manager of the store just to tell him what is wrong and then 5 minutes later tell me that there is no network and there can be no cash loaded cards today. And lastly my other friend tries to but something and he hands him ONE 20 DOLLAR BILL "emphasis on the one" and looks and pokes at every item he set down and asks "cash" first no he' gonna pay you with the INVISIBLE FRICKING UNICORN ABOVE YOU no the 20 dollar bill he gave you obviously and secondly why did you ask IF HE WAS PAYING WITH CASH OBVIOUSLY A KID DOESN'T HAVE A CREDIT OR DEBIT CARD [censored]. Personally I am outraged by this.

Start about 1 month ago, everyday about after 3am, they just sleep on the cashier or table and use chain to lock the door . Customer have to knock the door and shout.
I live beside the shop.
Hey guy, about 2 hours u hear people shout and knock... what do you feel about it..
Hope can solve it as soon as possible, give me a nice dream
Address:
38, Jalan Teratai 4,
Taman Johor Jaya,
81100 Johor Bahru,
Johor, Malaysia

RE: 7-11 located in Market Square Shopping Center, Casselberry, FL I had been shopping at this shopping center for years. My weekly routine had always been the following: Go in to the Spanish market, get my weekly bag of groceries, fill up the tank with gas at the 7-11 right in front of it, check my air, and then go home. Once in a while the family and I would go to Smokey Bones to eat out. Today, I went in to the market, got a few items and when I walked over to 7-11 there is this tow truck already has my car up. I explain to the man that I had just walked in and out, but he refused to get my car down. I told him my routine, but he said the 7-11 had hired them because they had some problems with people parking there to go into the market. He coerced me into giving him $60 to take my car down, or he would tow it and then it would cost me $120.00. As of today, I will never do business with ANY of the merchants at Market Square in Casselberry. The merchants should know what 7-11 is doing. Will never, ever do business with any merchant there.

Five Indicted Over Major Data Breach That Hit 7-Eleven, Others
Unsealed court documents show hackers hit payment processors, retailers, financial institutions ...

Read along : http://www.cspnet.com/category-news/services/articles/five-indicted-over-major-data-breach-hit-7-eleven-others

By Texas law notification must be given as quickly as possible after it has been determined that an individual’s sensitive personal information was, or is reasonably believed to have been, acquired by an unauthorized person. However, the notification may be delayed as necessary to determine the scope of the breach and restore the reasonable integrity of the data system or at the request of law enforcement to avoid compromising an investigation.

What is the penalty for failure notify?
I believe 7-Eleven has not sent notification. Contact your attorney Journal

Section 151.151 of the law provides for a penalty for failing to comply with this notification requirement is a civil penalty of up to $100.00 per individual per day for the delayed time but is not to exceed $250, 000 for a single breach.

WASHINGTON -- 7-Eleven Inc. was among more than a dozen companies hacked in what the U.S. Department of Justice is calling the largest such scheme ever prosecuted in the United States. A federal indictment made public Thursday in New Jersey charges five men with conspiring in a worldwide hacking and data breach scheme that targeted major corporate networks and stole more than 160 million credit-card numbers.

Unsealed court documents allege that as a result of the scheme, financial institutions, credit-card companies and consumers suffered hundreds of millions in losses, including more than $300 million in losses reported by just three of the corporate victims and immeasurable losses to the identity theft victims in costs associated with stolen identities and false charges.

The defendants allegedly sought corporate victims engaged in financial transactions, retailers that received and transmitted financial data and other institutions with information they could exploit for profit. The defendants are charged with attacks on NASDAQ, 7-Eleven, Carrefour, JCP, Hannaford, Heartland Payment Systems, Wet Seal, Commidea, Dexia, JetBlue, Dow Jones, Euronet, Visa Jordan, Global Payment, Diners Singapore and Ingenicard. It is not alleged that the NASDAQ hack affected its trading platform.

According to the second superseding indictment unsealed Thursday in Newark federal court and other court filings, the five men each served particular roles in the scheme. Vladimir Drinkman, 32, of Syktyykar and Moscow, Russia, and Alexandr Kalinin, 26, of St. Petersburg, Russia, each allegedly specialized in penetrating network security and gaining access to the corporate victims' systems. Roman Kotov, 32, of Moscow, allegedly specialized in mining the networks Drinkman and Kalinin compromised to steal valuable data. Court documents allege that the defendants hid their activities using anonymous web-hosting services provided by Mikhail Rytikov, 26, of Odessa, Ukraine. Dmitriy Smilianets, 29, of Moscow, allegedly sold the information stolen by the other conspirators and distributed the proceeds of the scheme to the participants.

Kalinin and Drinkman were previously charged in New Jersey as "Hacker 1" and "Hacker 2" in a 2009 indictment charging Albert Gonzalez, 32, of Miami, in connection with five corporate data breaches--including the breach of Heartland Payment Systems Inc., which at the time was the largest breach ever reported. Gonzalez is currently serving 20 years in federal prison for those offenses.

The U.S. Attorney's Office for the Southern District of New York announced two additional indictments against Kalinin: one charges him in connection with hacking certain computer servers used by NASDAQ and a second indictment, unsealed today, charged Kalinin and another alleged Russian hacker, Nikolay Nasenkov, with an international scheme to steal bank account information by hacking U.S.-based financial institutions. Rytikov was previously charged in the Eastern District of Virginia with an unrelated scheme. Kotov and Smilianets have not previously been charged publicly in the United States.

Drinkman and Smilianets were arrested at the request of the United States while traveling in the Netherlands on June 28, 2012. Smilianets was extradited on Sept. 7, 2012, and remains in federal custody. He will appear in New Jersey federal court to be arraigned on the superseding indictment on a date to be determined. Kalinin, Kotov and Rytikov remain at large. All of the defendants are Russian nationals except for Rytikov, who is a citizen of Ukraine.

If convicted, the maximum penalties for the charged counts are: five years in prison for conspiracy to gain unauthorized access to computers; 30 years in prison for conspiracy to commit wire fraud; five years in prison for unauthorized access to computers; and 30 years in prison for wire fraud. The charges and allegations contained in the indictment are merely accusations, and the defendants are considered innocent unless and until proven guilty.

A spokesperson for Dallas-based 7-Eleven Inc. told CSP Daily News that it "does not intend to comment on the matter."

U.S. Attorney Paul J. Fishman of the District of New Jersey; Acting Assistant Attorney General Mythili Raman of the Justice Department's Criminal Division; and Special Agent in Charge James Mottola of the U.S. Secret Service (USSS), Criminal Investigations, Newark, N.J., Division announced the charges. The USSS led the investigation of the indicted conspiracy.

7‑eleven inc. Corporate head office, a former dallas city woman, who was harassed, discriminated, retaliated and faced hostile work place for months at 7-eleven inc. “corporate headquarter” who reasonably believed that company had security beach.
Her complaints involved her/current and former employee’s personal identifying and financial information (“pii”), which were not safeguarded by internal security encryption policies, personal identity information being miss-used, identity theft, unauthorized use and access of identifying information. She also, complained about laptops which were not safeguarded by internal security encryption policies that have never been recovered, after being stolen at corporate headquarter location, along with many lost laptops. 7-eleven inc. Security policy “required” personal information should be encrypted. Issue: lost laptops, stolen laptops and current data (Pii) information was (Not encrypted).

“personal identifying information” included “un- encrypted”, 1)social security numbers, 2).Date of birth, 3).Government-issued identification numbers, 4).Full address, 5).Bank account number’s, 6). Access code and much other sensitive information.

She reported the security breach incident’s up to ceo level. "it was a worthless, " she said. "nothing ever changed." …. Only thing that changed was, “company got rid of her”.

She said the incident was hard on her mentally and physically and tore her and her family apart.

Security breach notification laws: http://www.Ncsl.Org/research/telecommunications-and-information-technology/security-breach-notification-laws.Aspx

The 7-Eleven on Sunrise Highway in Copiague, NY, is selling expired milk. On at least three occasions in the last 2 weeks I've gone into that 7-Eleven to buy milk and they have had milk on the shelves that expired on 6/26/15 on ALL occasions. Today I had to reach all the way into the back to find milk that was not expired. There were only two 1% milks that were not expired on the shelves.

The company www.7ElevenESolutions.com is real ###. I got the email from them, where the rep informed me that my PC was harmed and needed real help. I believed them, ‘coz the rep told me that they worked for Microsoft. I transferred money and haven’t heard from them again. The company is real ### and scam, so better avoid these jerks and don’t pay them. Waste of money.

7-Eleven “Discriminates/Retaliates” against Its “OWN” Corporate Employee that tried whistle blowing for reporting a violation of securities which is covered under The Sarbanes-Oxley Act.
7-Eleven fails to keep former Dallas office corporate employee (PII) personal identifiable information and medical information secure.
Contractor disclosing her personal identifiable information verbally speaks out her social security, full address and pay information verbally in a meeting in front of other co-worker and contractors.
Same contractor had un-controlled system access which leaded him to see her, medical information, well as all her personal information.
Surely invasion of her privacy took place, which then leaded her to much critical harm.
Upon further investigations, data was not being encrypted as per company policies, which contained the names, Social Security numbers and addresses of the employee individuals which included other details, such as driver's license numbers, compensation for all employees’.
Corporate former corporate employee “struggled a lot”, to resolve the issue in this matter, although7-Eleven denied wrong doing as outcome.
(I’m sure with the evidence she holds, 7-Eleven will not deny any wrong doing in court)
Former 7-Eleven Corporate employee feared for speaking up, that she may lose their job as a result of employers not following the securities policies, although no support from her management team; this unlawful situation then had leaded former corporate employee to go under critical adverse actions, retaliation, and discrimination.
A very experienced information technology specialist who worked for 7-Eleven, Inc. for over 2 years states that, she was forced to resign due to retaliation, hostile work environment, discrimination and for Whistle blowing for reporting a violation of securities which is covered under The Sarbanes-Oxley Act.
Upon giving her 2 weeks “constrictive notice”; she was fired as wrongful termination bases immediately through via email.
Former corporate employee was not even given opportunities to collect her personal belongings from her desk. Month later, her personal belongings were mailed to her.
Former7-Eleven corporate employee feels that it’s her duty to expose the injustices she underwent and witnessed securities issues.
Over the past several years, 7-eleven has lost many dozens of laptops with un-encrypted data which included personal secure information, most of them out of the vehicles.
This is loss of data, is impossible to put value. Yet, what a shame, with continued predatory unethical practices with the own corporate employee.

Dear, 7-Eleven Employee’s
Blowing the Whistle on Privacy Act/Data Breach
7-Eleven failed to keep 7-Eleven Employees’, personal information safe
A former female corporate employee at Dallas corporate office headquarters was fired due to retaliation and unlawful termination. During scope of her employment, her personal information was breached, by a contractor without her consent.
Individual involved leaked her information and breach came down to harm her in many ways. Potentially responsible management did not pay attention to her concerns.
Later on, former female corporate employee discovered that 7-Eleven (IT) information technology department was failing to secure ALL 7-Eleven employee’s (PII) personal private information like social security #, date of birth, pay, dependants information, which indeed violated many federal laws, like Privacy Act of 1974, Privacy Principles, data breach and their own security policies.
Former female corporate employee raised her concerns ongoing, with respect to her privacy safety and security and respect to rest of ALL 7-Eleven employees’ security privacy.
Former female corporate employee raised her concerns to management which she believed to be data breach. Months later, management Individual’s involved in wrong doing claimed to have done nothing wrong with keeping up with employee personal information. Dispute to the fact, former female corporate employee provided evidence of the violations.
Disputes to her valid concerns, management individual’s involved in violating the federal laws of keeping employee’s information secured resulted in to covering up the situations with false statements.
Former female corporate employee has struggled a lot mentally and emotionally due to retaliation and unlawful termination.
Former female corporate employee recently was at Baylor emergency due to SUICIDE reason, caused by INVASION OF HER PRIVACY and also with emotional stress due to retaliation and unlawful termination.
7-Eleven could do a better job with understanding the root cause of the issue, including protecting corporate employee victim from invasion of privacy harm caused by unfair work practice; rather than retaliating and terminating the employee who tried to blow the whistle.

7-Eleven failed to follow federal privacy policies and their own security policies for securing all employees’ secured information.
Necessary, legal action is being taken to protect former female corporate employee, who has and still facing many harms.
At this time, when concerns about the privacy and security of electronic health records is a hot topic.
We allege that 7-Eleven knowingly and repeatedly violated (PII) privacy personal information, HIPAA law and failed to take necessary action in protecting employee’s personal information
ANY 7-Eleven former and or current employees’ who could be exposed to identity theft, lost of confidential financial information, may be due to un-protected information being stored in 7-Eleven systems .
Feel free to leave your comments at : [protected]@yahoo.com

The 7 eleven at orchard plaza near the OG Singapore .one day i went there around dinner with my friend to grab a ***. It was a long *** and after a while i decide to get a drink and so i pass the bread back to the indian middle age female staff i didnt want it anymore but i still will take the drink.she give me a very bad stare and rudely say in a loud voice that i should put it back myself ...after i want took out my coins to pay her, just because I was slower by a bit she wanted to let the behind customer cut my queue...i was so astonised at her get back to me in such a way...totally no respect for a customer...😰😨😦and so i tell her off, instead of feeling sorry she rude to me an an even louder voice and claim she wasnt and gIve me such an attitude as if i was wrong ...😬😲such an arrogant female cashier...i was not raciest to her even she is an indian but i feep she is being raciest to me as the one behind me is belonged to her race...she is so rude...be careful of her she is the most arrogant sales person i have seen as a staff of 7-11...😰😟😑

The 7 eleven at orchard plaza near the OG Singapore .one day i went there around dinner with my friend to grab a bite. It was a long queue and after a while i decide to get a drink and so i pass the bread back to the indian middle age female cashier .it happen a week before xmas...i didnt want it anymore but i still will take the drink.she give me a very bad stare and rudely say in a loud voice that i should put it back myself ...😩😰how arrogant is she and so when i was taking out my coins in the wallet to pay her, she wanted to let the guy behind me go first...😰😨😦this is too much !first i m the customer she is so rude and arrogant to me and second out of spite she wanted to let others cut my queue...😕😑so i got fed up and tell her off..instead of feeling apologetic she argue with me infront of others as if lecturing me...i got enough i m so pissed i left the place without seeing her name...i truely hope the management will take this matter seriously and not allow the next customer to be abuse by such a rude staff its a shame...😰😟😡it disgrace singapore employee standard...😟😐

I have seen numerous times where you go into this stores, children as well as adults try to pay with change and the employees gives the customer a hard time. we explain that change spends as well as dollar bills. Seems to me that they don't want to take out the time to count change. I writing this complaint because the store is near the middle school in Hackensack and it gets flooded with young children all the time and I feel they should not be subjected to this type of treatment. They are making a poor name for all 7eleven.

Walked into 711 store at 11:25am to purchase 4lottery tickets.The cashier was looking out window cause there were no customers in store.I asked her to punch in manually the 4numbers she said no i had to fill out a slip.So i asked her nice it was only 4numbers and there was no one in store so she wasnt busy she replyed no .So i went to get a slip and there were no pens to fill them out so i asked her to borrow her pen she said she didn't have one so i asked her how do i fill it out then she said "Oh well"?wow great customer service and refusal to sell lottery? ?

Sunday morning, 28th Dec 2014.
I went to the nearest 7-11 to get a D size battery for my son's birthday gift's toy. I was in the hurry (u know precious weekend), I took the batter from the rack(behind counter as door is open, and both 2 staff are relaxing. one with phone, and one siting on the floor).
Went back home, take out the pair of D size battery from the package, and found the batter is flat. Immediately, I bring the battery back to the shop asking for exchange. While the smiling junior staff do not know what to do, and ask for the senior advise who was in the office, while walking out from the office, with kind of expecting my return, first word from the mouth was, "we do not accept exchange!" I told her, the battery is flat, no electricity, she said again, how we sell it when you had already open it? I reply again, how am I going to use and find out it is flat without open it? without wasting further time, I ask to print out the receipt(as I was in the hurry without getting the receipt earlier), and leave instantly to look for other shop ASAP, as precious weekend, should not ruin by these joker.
Usually 7-11 staff are friendly! but this of not! they are rude! brainless!
Although this is a simple problem, but what if every staff in the shop does the same thing? where is our consumer rights?
I will take this seriously!

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Got diagnosed with ovarian cancer and wanted to work up until my surgery but my manager took me off the schedule and gave my hours to a new co-worker. Even after i was told not to worry about anything i was blind sided by this out come.
The manager does not return my phone calls or my text messages.
This manager does not understand the severity of what has been done.
It just proves that there is no trust among people irregardless of the situation.
We are a sad society when we as managers do not care about how decisions may effect a employee and only focus on the business.
A big company like 7-11 should have more integriety then this. No wonder they go through staff like Tim hortons does donutss.

The 7-11 is located at Pasir Ris st.71 blk 776. First thing first, this is not the first time. The 7-11 has a really bad service, they are lack of experience, they dont restock their product regularly causing most of it to be expired already & also 7-11 is known for it's 24 hour service it is very INCONVENIENT that a very specific worker is always seen slacking with his friends at the table located at the void deck. Therefore, locking down the store and causing inconvinience to customers. This incident has happened for more than three times already.