|
|
I have been dealing with shopdani.com (Danielle Janine Jewelry) since 5/4/09. Much like the many other posters here I had two 68$ charges taken out of my acct within 2 days of placing the initial order.
I have spoken to supervisors and been assured by email and fax that they are going to credit my card for both charges. However, I have yet to see those credits.
I spoke to my bank tonight and they advised that I FILE A CREDIT CARD DISPUTE FORM.
I WORK IN A PHONE/INTERNET CLUB INDUSTRY AND WHEN YOU FILE A CREDIT CARD DISPUTE THE COMPANY THAT ISN'T CREDITING YOU 99% LOSES THE DISPUTE.
CONTACT YOUR BANKS FOLKS!!!
SINCERELY,
ANOTHER DANI SCAMEE |
|
|
| I had six packages that i sent back unopened on May 15th 2009 and have not been credited yet! Spoke to a supervisor and was told it would be back into my account before July 15th 2009. I told her if it was not i would get a lawyer. Also i will get a credit card dispute form too. Thank you for that advice. Sincerely, Another Dani Scamee |
|
|
| I ordered what I thought was one necklace and did not realize that it was a program. One package appeared in June. Fine. Then another appeared so I called, was informed it was a program and I cancelled. Within the next week I received 6 unordered packages. I was told to return the unopened 6 packages which I did in June. Today is July 10. $68 times 6 was removed from my account and to date nothing has been returned. I agree with the others that this is underhanded and unacceptable. I am notifying my Attorneys General. |
|
|
| Scammed in California as well. Placed an order in August, received trial piece which my 4 year old neice could have made, received the 1st piece of jewelry within the same week. It was not worth the envelope and postage paid to send it. Called, canceled the subscription and within the same week received 3 more packages, all at $68.00 per package! Called and said indicated that the jewlry was not wanted, account had been canceled and wanted a refund. Was instructed, by Meah Gordon, customer serivce manager (according to her fax page) to send jewelry back and $$ would be credited back to my account, and they would expedite refund as they. Sent jewelry back, with delivery confirmation. They received September 2nd, looked for refund, none. Called back a few weeks later, was then told that refund could take 30-60 days! Called back October 16th, was told that it wouldn't credit until November 9th. It is now November 23rd, all I keep calling and all I get is a recording saying all CSR's are busy...please wait, then after waiting, msg says they are still busy, please leave name and number and someone will return my call...right!! Doesn't happen. There is another number besides the 888-shp-dani number that I will be calling tomorrow to try and reach in sales 847-424-0954--Brian Dell (Bell)?--Option 8, to see if I can get a live person. This number belongs to P.O. Incorporated or Pill (Peale) Incorporated hard to understand the recording as I am calling after hours tonight. I will also get a dispute form but not sure this will work with a debit card w/visa logo--cash came directly out of my account. THIS COMPANY IS COMMITTING FRADULENT ACTS BY STATING IN THEIR TERMS AND CONDITIONS THAT IF NOT SATISIFIED WITH PRODUCT, SIMPLY RETURN, NO QUESTIONS ASKED, AND MONEY WILL BE RETURNED. THEY NEED TO BE PROSECUTED AND MADE TO RETURN ALL MONIES WITH INTEREST!! |
|