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Cylapril Complaints - Complete Rip Off

Review all Cylapril complaints

Cylapril

Posted: 2009-07-02 by   David Poisson
Complete Rip Off
Complaint Rating:  100 % with 2 votes
Company information:
Adrenal Fatigue
Arizona
United States
Cylapril.com

I order a trial of this product for the agreed amount and was told on the phone that I would need to call to cancel within 14 days of the product being shipped and that the product would arrive within 3 days. First of all, the product didn't arrive for over 7 days and then my credit card was charged $86.94 on the 14th day from the date i originally called. I have called several times to get y money back and everytime I call, I am told either the person that pulls the calls is either very busy or on vacation and that I will need to call back, usually 4 days later. Each time I call back I am told the same thing. I asked to speak with the supervisor and am told I can not as the supervisor is too busy. Too busy to speak with a customer, I think not! Too busy ripping people off is what it is!
Comments United States Diet Products
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 121 days ago by   Would love to see Cylapril go bankrupt 0 Votes
I called this afternoon after I received the product. I had emailed my cancellation on June 3rd and June 6th, but they apparently ignored my emails. I told the representative that I wanted to speak with a supervisor but I had the same trouble that others have had. The supervisor was too busy and he has a thousand emails in his inbox. Sounds like to me that they need to get another supervisor. I told the rep I wanted to speak to someone in senior management and he said I had contacted that person by email. HA! Who has ever heard of a SENIOR manager who spends their days handling email cancellations?! That's absolutely ludicrous! Anyone who's worked in Corporate America knows that senior managers don't waste their time with these type of tasks - they designate it to someone else. If anyone knows who the CEO is I'd love to give that manager a piece of my mind!

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