CVS reviews and complaints 1
View all 3327 complaintsCVS - prescriptions
Many Complaints: First, they offer automatic monthly refills for regularly used prescriptions - however, you go on the scheduled date and they look for your prescriptions and "can't find them." Not once or twice but every time! Next, I finally cancelled their "automatic refill" (joke). When my prescription expired, they assured me that in 24 hours they would get a refill from my doctor. I gave them 48 hours. Well, they said my doctor never responded to their fax...guess what! They faxed a request to my doctors phone service with no fax attached. Talk about incompetent. I have a lot of patience...I am a teacher and work with children every day but this is beyond patience, it's incompetence. On top of all of this, they are discourteous and rude! UNBELIEVABLE.
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