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JK Harris & Company Complaints - Customer service is terrible!

Review all JK Harris & Company complaints

JK Harris & Company

Posted: 2006-09-21 by Sue [send email]
Customer service is terrible!
Complaint Rating:  100 % with 5 votes
My case specialist has discontinued returning my phone calls about the progression of my case. Even after all services have been paid in full! Better business bureau has 134 complaints over 3 years, of which only 79 have been resolved completely, as of june 15, 2006! Most issues are in regards to contract disputes and customer service issues.

I would not recommend anyone to use the services of this company based on my own personal experience of poor service!

I personally hope one of the news programs does a segment about these issues, so that Perhaps if these issues see the "light of day," the issues can be corrected.

Company details:

JK Harris & Company
4995 Lacross Road Suite 1800
Charleston, Sc 29406
Comments United States Business & Finances
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Comments

716 days ago by Naomi [send email]
JK Harris&Company
4995 Lacross road suite 1800
N.Charleston SC 29406

On March 9. 2006, I retain JK Harris&Company to prepare and submit my 2000 through 2005 New York Federal and State Taxes. I paid them $ 3,000 (dollars) on March 9, 2006 at their Brooklyn office, located at 111 Livingston street, Brooklyn NY. I made several calls to their office, to find out why I I haven't been contact in regards to my taxes ,but to no avail,In fact no response was ever made until recently and that was due to several Attorney who contact their office on my behalf, this was in late August.
On August 24, 2006 JK Harris&Company mailed out 2002 through 2005 NY Federal and State taxes, which I received on August 28, 2006 with a attach letter for me to return within 15 days or I'll br charges additional fee, now that’s alot of balls, then on September 12, 2006 I received 2000 through 2001 with the same attach letter telling me to return with 15 days or I'll be charge additional fees, to make a long story short, through my attorney I inform them to stop all work on my taxes, and refund me my full $3,000 plus fees & charges for making me late for 2005 tax year,up to now October 26, 2006, I have yet to here from JK Harris & Company, and they still got my $ 3,000.00 and refuse to return it to me.
196 days ago by Elra J Murphy [send email]
do what i did file a complaint through squeakywheel.com, how the bbb, attorney general office is letting this go on.and every time its view it shows up on attorney general general office, letting them the people is tired of this, they need to do something, if you need any information on how to do this contact me angelmurphy1@gmail.com elra j murphy

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