Complaint Rating:

Company information:
Sears
Cheyenne, Wyoming
United States

Dont waste your time calling Sears customer service- I wasted hours calling customer service with no results- I only
spent $5000.00 a yaer at sears - not enough for them to care.
but in TEN years that is 50, 000.
I hope that would join me in boy-cotting sear untill they fix the problem the have with customer service.
ALL I ASKED WAS FOR THEM TO SEND SOMEONE FROM CUSTOMER SERVICE TO CHEK ON SEARS IN CHEYENNE
AND SEAR FIRST HAND THE OPERATION OF THE STORE.
in the meantime please check out snap-on or lowes, I have had good luck there. less customers will show them by hitting them in profitts