Complaint Rating:

Company information:
Amazon
1200 12th Ave., Ste. 1200
Seattle, Washington
United States
Phone: 866-216-1072
Amazon.com

I placed an order at AMAZON.COM for a total of $587.00, at check-out a box cam up saying "apply for a AMAZON.COM "chase" credit card and get instant approval and receive $30.00 off this order! So I applied and was instantly approved. I completed the transaction the order went through, I received a conformation E-Mail with order # and the expected shipping date, which stated the next day!. The next day I received a E-Mail from Amazon stating the order was on hold and the account was on hold. I e-mailed Amazon several times and called them at customer service. I just got the run-around time after time, they even stated "it may take up to 30 days to process your order"! I could not get anyone to e-mail me or verbally tell me that I could cancel the order or close my amazon account. I WANTED TO CANCEL THE ORDER so I could buy the LCD TV from somewhere else on the internet rather than wait 30 days {I have never had problems from newegg, J&R, buy.com, DELL, Ebay or anywhere else like this}. It ended up I canceled the Amazon.com credit card with chase! This is the only way I could be sure The order would not be shipped some 30 days later when they resolved THEIR mistakes or problems! Bottom Line: Be very careful about doing business with amazon.com Be very about filling out credit card applications at AMAZON.COM!