I have written personally twice to Jewell and have not received any response back, so I am going to address her post publically.
My husband and I have a 2006 Siena Motorhome. It was the 3rd one built. Yes, we had some things go wrong during the "break-in" period, but a little research will show that all motorhomes have "new rig bugs" that have to be worked out.
The biggest difference between the Siena motorhome and other motorhomes we've heard about is the manufacturer - CT Coachworks located in Riverside, CA. CT Coachworks stands behind their Sienas in a way unequaled in the industry.
We took our Siena back to CT Coachworks and they bent over backward to take care of us and our Siena. We have talked to other Siena owners who have had the same experience with CTC.
Unfortunately, there is also something else many have in common and that is bad experiences with the Dealers. Many dealers have gained a reputation of not making repairs correctly, which keeps the motorhome returning again and again for repair. I don't know whether or not Jewell fell prey to these less than competent methods of taking care of the problems with her Siena or not, but I suspect she did.
Anyone having a problem with their Siena should call CT Coachworks and deal directly with them. The Siena is a wonderful creation - especially for those of us who live the full-time RV lifestyle.
Everyone is welcome to visit the Siena Owner's Website that we started last year. We also have a Forum where you can see other people's reactions to their Sienas. We have recently created a New Website and Forum (for the forum, the old forum information has been brought over into the New Forum).
The address of the Website is: http://www.SienaOwnersClub.com and you can access the Forum from there.
We love our Siena and I'm very sorry that Jewell has had such a negative experience. I hope she will contact CT Coachworks and get her Siena taken care of properly. Of course, we, as owners, have a responsibility to treat our motorhomes with respect and care, too. There is always more to a story than what is told or seen on the surface.