Complaint Rating:

Company information:
CRM REWARDS DEPARTMENT
501 40TH STREET BUILDING A
Bakersfield, California
United States
Phone: 800-449-3596

THIS COMPANY CALLED CRM REWARDS DEPARTMENT SEND ME A LETTER TELLING ME THAT I NEED TO CALL FOR SOME INFORMATION CONCERNING A REWARD. AUTOMATICALLY I THOUGHT IT WAS A SCAM BUT I SAID I WOULD CALL TO SEE IF THERE WAS ANYTHING TO IT. DURING THE CONVERSATION I WAS TOLD THAT I WAS CHOSEN AT RANDOM TO RECEIVE A REWARD BECAUSE OF ACTIVITIES I WAS INVOLVED WITH ON CERTAIN INTERNET SITES. I ASKED IF THIS WAS ABOUT A TIMESHARE AND WAS TOLD "NO", I AKSED IF I HAD TO BUY ANYTHING, I WAS TOLD "NO", I ASKED IF THE REWARD SOME KIND OF INCENTIVE FOR SOMETHING ELSE, I WAS TOLD "NO". THEN I WAS GIVEN A CONFIRMATION NUMBER FOR MY REWARD AND TOLD CONGRADULATIONS.

AFTERWARDS I WAS ASKED IF I WAS INTERESTED IN BUYING CERTAIN MAGAZINES, I WAS I TOLD THEM NO UNTIL THEY CAM TO THE TIME MAGAZINE OFFER. I TOLD THEM I WOULD BE INTERETED AND WENT THROUGH WITH THE TRANSACTION. AFTER THE TRANSACTION WAS COMPLETE I WAS TOLD THAT I SINGED UP FOR FOUR YEARS OF TIME MAGAZINE AND WOULD BE CHARGED IN 4 BULK PAYMENTS OF $61.98. THEY NEXT DAY, AFTER SUFFERNG A NIGHT OF BUYERS REMORSE, I CALLED THE COMPANY BACK AND TOLD THEM I WAS NOTINTERSTEDIN CONTINUING THE MAGAZINE OURCHASE ANDTO PLEASE CANCEL MY ORDER. I WAS TOLD THT I COULD NOT RECEIVE A REFUND, BUT THAT MY ORDER WOULD BE CANCELED. THREE WEEKS LATER I SEE ANOTHER CHARGE FOR SAME THING AND I HAVE NOT RECEIVE ONE MAGAZINE FOR THE FIRST AMOUNT THAT WAS DEEMED "NON-REFUNDABLE". NOW I AM IN A DISPUTE WITH THE COMPANY.