Complaint Rating:

I ordered a cricket wireless cell phonefrom www.1800mobiles.com on a Saturday, the confirmation page said it would be a three day delivery. A week later I still had no phone so I emailed the customer service department of the parent company to Cricket (because the actual cricket company will not speak to you unless you have a cricket phone number). The parent company did not answer my questions directly but instead gave me a tracking number to track my package via Fed-Ex. I tracked it and according to the tracking system the phone was picked up the day I emailed them (which was a week after the actual order date) which lead me to believe that had I not emailed them and asked where my phone was, it would take a great while longer to get my phone then advertised. I will still give their service a try but so far I am unhappy with the way they have done business and I am not even a full customer yet.