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CRA Collections Complaints & Reviews - Rude and annoying phones calls

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CRA Collections

Posted:    MihD31

Rude and annoying phones calls

Complaint Rating:  100 % with 20 votes
Contact information:
CRA Collections
United States
CRA Collections is the worst company I have ever dealt with. First of all they are terrible at their job! If you work for a collection agency and are trying to track down debtors, you'd think you would actually call the RIGHT NUMBER. I know, it's a lot to ask but...seriously! I kept getting messages fromn this company telling this lady that "she needs to contact them asap. You don't realize the gravity of this situation." Over and over. Finally, I called them back to let them know they were calling the wrong number. I have never heard of this person. So, I get a hold of them and this gentleman answers the phone and is rude as can be from the get-go. He asked how he could help me. I said that I wanted to let them know that they had the wrong number. He said and I quote, "It doesn't take a genius to figure out that Ms. Mar*** doesn't live there." I said, "What did you just say to me?" He repeats himself and then says "Well, do you know where she is?" Complete attitude and lack of customer service. I said, "I don't even know who she is. Please stop calling here." He then hung up.
Comments United States Business & Finances
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 5th of Oct, 2010 by   Ruth Nielsen 0 Votes
Wow! Sounds like you talked to the same guy I talked to this morning!
What a jerk! He hung up on me, too.
 26th of Oct, 2010 by   Tracey Voogt 0 Votes
WOW! if we are all talking about the same guy whose name i wont mention but first name rhymes with LARRY and last name rhymes with FILLER. I actually spoke with him second. The first lady i spoke to was very rude, and arrogant as if she has never had any unpaid debts in her life.. she hung up on me. So i called back and got this "supervisor" who didnt hang up on me, but was equally rude and telling me either pay in full or we send accnt to IRS. After i repeataly told him i was agreeing to make payments. Oh people who work for these collection agencies are unique one of a kind people. The nerve of calling to resolve an Old unpaid debt, you would think that being courtious and kind would be their ultimate goal and best approach in getting someone to make good on the debt. They must get a bonus for keeping the call as short as possible, as rude as possible and ending in an unpaid debt still. Cause that would make sense. Bottom line if you have an ugly attitude Credit collections is the job for you
 11th of Nov, 2010 by   In Deed 0 Votes
I have had several calls from this company for a debt that -- if it was legitimate -- is LONG past the statute of limitations. As soon as I start asking questions -- as in what was the original debt, where did you purchase the debt from, etceteras, they get extremely rude, shout and yell over my questions, sayings things like, "the time period to question this debt is long past!" even though I have never received one thing in the mail from them. They refuse to answer questions about your debt, just yell threats, then hang up on you. I have had them calling for months, then they stop for a year or two, then they start up again. They were reading directly off an old credit report, but I don't believe they have any legitimate claim to any debt. I believe they are complete scam artists, as the debt they were talking about was settled long ago. The statute of limitations for the debt, had it not been settled, would've expired over 5 years ago. IF they had a legitimate claim, they would not hesitate to tell you about the debt.

I would not pay them a cent, unless they can prove you need to pay THEM. Check your state's statute of limitations if you have an old debt. I think they are scammers.
 7th of Jan, 2011 by   More then mad 0 Votes
OK EVERYONE I'M GETTING THE SAME CALLS... They all need to be reported to the FCC EVERYONE NEEDS TO DO THIS NOW. They are liars.. every time I've asked to speak to management they say you are speaking to management... ironically the whole staff is management. lol funny enought tho management is extremely rude and has no customer service skills at all, something needs to be done.
I've been hung up on no less then 3 times today...and I'm sick of it!
Report report report let's get these losers closed down.
 12th of Jan, 2011 by   pasdik2002 0 Votes
I have too received these calles, including today. I always ask them to send me something proving this is MY debt yet they say they will not provde it as this debt is well over due. I was always thought that they must provide you with documentation, I could be wrong but you would think if the information is correct and true they would have no problem providing it. They are very rude, say your talking over them when you simply try to answer a question and will always say, for the past three years in my case, that the next step will be took but never really clarify what that is but something about the IRS. Last time I called because the previos person hung up on me, I simply asked what the next step was and the lady replied by saying I show here that your not sure that htis is your debt and you do not want to pay it so uless your calling to make a payment do not ever call here again and hung up on me. What a scam!!!
 2nd of Mar, 2011 by   lookwhos laughing now 0 Votes
The same thing happened to me today! I have called them before and told them I just got my number and that I didn't know anyone by that name they said they would put me as a wrong number. They never did so I called once again today and this guy answered and I told him I didn't know who it was they were looking for he said he'd put me as a wrong number, I asked to be put on a no call list because...and he cut me off and said he wasn't a telemarketing company that he loses money calling wrong numbers wouldn't let me talk and then told me that there were tons of companys out there he wasn't the only one and to get upset about a wrong number to someone else and hug up on me!! So, I called back and found out who I was talking to :) his name is "Richard Scott" and he is one of the rudest men I have ever had the displeasure of speaking with, he is "partial owner" of the company and is called CRA, it's a collection agency. If they are in the BBB they are going to get one more complaint against their company! No wonder why no one will work with them, you catch more flys with honey than you do with pis$ and vinagar!!!
 3rd of Mar, 2011 by   mcrain 0 Votes
They called me at work yesterday I explained to them that they could all me at this number and I would call back. When I called back I asked if they had sent me anything in the mail. They got defensive started yelling at me and told me the only way they would expain anything was if I got my check book out. I calmly expained to them that I was willing to take care of any debt I owed but I needed proof that is was ming. The man yelled some more refused to let me speak and then hung up the phone on me. I agree with everyone's comments, I believe what they are doing is illegal!
 15th of Mar, 2011 by   ladytalos 0 Votes
They called me on Wednesday and got an attitude with me over a debt from 8 years ago. Telling me that if I didn't give them my bank acct information right now, they were going to turn me in and have my wages garnished. I asked them to refresh my memory about what it was I owed on, and he really got mad. I hung up on him and called back. I got another lady who told me she needed my bank acct information or the same consequences. I gave it to her and then decided that when I calmed down, to contact my attorney. I called my bank and told them not to allow this transaction. I also called CRA back and the lady got an attitude with me and said that why do I need to contact my attorney? I told her not to pull the money from my acct. She told me that if I am not filing bankruptcy then what do I need an attorney for. I told her because I want to talk to him about CRA Collections. She said fine, consider myself having further actions taken and she hung up on me!!!
 21st of Mar, 2011 by   Mightymigz 0 Votes
Exact same thing happened to me earlier..I was about to give my acct #..at first I told them that I need to speak to my wife first and I will call them before the end of the day..I called them back and asked them if they have a website so I can pay for it right away without giving them my info over the phone and they told me that we can only settle it over the phone thru checking or savings acct.I told them I need a proof that I settled it and there it is..they hung up ..I called back and asked them again and I told them I will settle it today but not over the phone..they said they will turn it over to IRS..I will not give the a cent..not even a piece of my pubic hair..lol..bunch of scammers!
 11th of Apr, 2011 by   justryin2figureitout 0 Votes
I revc'd a call from this company today, and a female lft me a messg., so I calld bck, and the male that answr the phone was very, very rude and unprofessional!!! Since I knew I didn't owe anyone, I was taken aback by his attitute, come to find out it was supposedly from a nsf chk from 2002. I wanted to dispute that an asked this idiot to send me some information, and that's when it got worse. He stated he was going in inform the "client" that I refused to make payment arrangements, I told him to do what he had to do, now is it me, but if someone called you out the blue saying you owe $100 wouldn't you inquire as to from where, could you send me paperwork, give you a number of the supposed creditor. SMH!!!
 22nd of Apr, 2011 by   Don't F with ME 0 Votes
Today is the first time I have ever received a call from CRA. They were calling me about a Payday loan from 7 years ago. It's really funny that they call, since Ohio's Statute of Limitations for Notes Payable at a Definite Time (which happens to be the definition of Payday Loans) is 6 years from the date of delinquency. Even though the statute ran out, I did offer to pay the loan off if they would send me all the information in writing, but just as everyone else stated, they refused. They stated that the original creditor had already sent all communications that are required by law to the address which they had on file (which I haven't lived at for 6 years). I told them that if they wanted to go by the law, then they need not call me because the law states that after 6 years, they can't legally pursue collections on a debt of this type. After stating that, they hung up on me.
 13th of May, 2011 by   cmiller20 0 Votes
same thing! how can this rude, fake, "supervisor" who talks over you, threatens, and hangs up, keep getting away with this. I want to do something about this. He told me to "be an adult and start paying my bills" I was shocked and said "many people have an unpaid debt" and he said I should stop wasting time arguing with him and start paying bills..I was so shocked I googled this company and found all these similar complaints.
 13th of May, 2011 by   TMKRKMN 0 Votes
I RECEIVED ABOUT 8 CALLS A DAY FOR 2 MONTHS, I HAVE NEVER ANSWERED THE PHONE EVER. SO I CHECK MY BANK TODAY, AND THEY ACTUALLY MADE UP A FAKE CHECK WITH MY INFO, AND WITHDREW MONEY FROM MY CHECKING ACC. WITHOUT ANY PERMISSION, AND WITHOUT ANY NOTICE. WTF !!!
 19th of Sep, 2011 by   foot 0 Votes
I have been receiving the same calls and the guy states that they have called me 18 times...(then why are you still calling if I am not responding). I never give my information to these types of people. They never want to give you proof in writing because they have no proof. They think everyone is stupid enough to give them their information so they can steal they few pennies you have left in your account. NOT
 16th of Nov, 2011 by   DEEMGEE 0 Votes
I am wondering if this is the same company that called me... does anyone know what CRA stands for? My phone call was rec'v out of VA with an area code of 757... the 800 # they gave me was 877-394-0396, spoke to a woman named Tracy... help!!
 17th of Nov, 2011 by   foot 0 Votes
That is the same company. Dont confirm any information with them. If I were you I would just not answer or just hang up on them. I read a while back that they took over $2000 from someones account.
 18th of Nov, 2011 by   wolfgang4999 0 Votes
same thing happened to me this past 2 weeks. the calls were from CRA, same phone number in VA. 757-716-7197 and the toll free number is 877-394-0396 and his name is Daniel Wade!! should should hear the way they talked to me and threatened me!!! over a payday loan 10 years old!!! the statue of limitations or time -barred debt is 6 years in Tennessee! go figure. what can we do or who can we report them too??????
 18th of Nov, 2011 by   wolfgang4999 0 Votes
i was wondering there Hogwarts ole' boy, why are you defending CRA??? You work for them maybe??????
 19th of Nov, 2011 by   Harry K 0 Votes
Lol apparently wolfgang4999 isnt fluent in English. If Hogwarts Student Zachary worked for them he would say In our defense, not in their defense. The wolfgang instead of harassing you ten years later, ten years ago they should have taken you to court and have you charged.
 19th of Nov, 2011 by   wolfgang4999 0 Votes
you know what you lackers can do dont you or are you so stupid i need to tell you??? you are on here too so surely you are a dead beat also!!! DONT SIT THERE AND ACT LIKE GOD AND THINK YOUR BETTER THAN EVERYONE ELSE. YOU DONT EVEN KNOW ME AND IF YOU DID I WOULD OF PROBABLY KICKED YOUR ASS BY NOW!!! AND BY THE WAY HOGSNORT, WHO SAID ANYTHING ABOUT ANYONE GETTING FIRED? YOU CANT EVEN GET YOUR FACTS STRAIGHT. AND EVERYONE WONDERS WHY I HATE PEOPLE!!!

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