logo
The most trusted and popular consumer complaints website
Follow us
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Share with Others

Recently Discussed Complaints

1. (0 mins ago)
FRUIT ENGINE LLC
FRAUD COMPANY
2. (6 mins ago)
DFF Financial Fraud
repeated calls to my work number threating to continue to call non stop
3. (7 mins ago)
Nationwide Debt Busters LLC
Rude, unprofessional service
5. (24 mins ago)
Park Resorts
Stay far away from Park Resorts

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

courts mammoth puchong jaya Complaints & Reviews - poor customer service n misplace document

courts mammoth puchong jaya Contacts & Informations

courts mammoth puchong jaya

Posted: 2011-03-19 by    unpleased customer

poor customer service n misplace document

Complaint Rating:  100 % with 2 votes
On 16 of march I and my husband went to Courts Mammoth Puchong Jaya to purchase a few items with the credit loan of rm4.9k, submitted the supporting documents: offer letter, utility bill (tnb), EPF statement etc while signing contract.
My husband receive a call from Courts Regional Credit Dept on the 17 of march requesting him to amend the contract. We went back to Court Mammoth Puchong Jaya the next day to amend it. Surprisingly we were not been attended for 20 mins. We had to tell the staff at the counter about our issue but was told by a malay female staff (anita) to call the supervisor ourself!!! and the same female staff call my husband ABANG? Is that how a staff call your customers!!! the other malay male staff who was also there ignored us. According to these 2 staff our issue can only be attended by a supervisor or management.
On the 19 of march my husband receive another call from Courts Regional Credit Dept that one of my document was not submitted whereby we had submitted every document asked, because of this our application is pending for approval!!!
Now my question to the management is this how ur staff do their work?!!! and is this how they talk to customers?!!!
I want a solid answer to my questions and prompt action taken soon.
Comments Malaysia Products & Services
Share with others:  
Was the above complaint useful to you?    


Comments

Sort by: Date | Rating
 25th of Jun, 2011 by   Joachim 0 Votes
Dear Unpleased Customer, I am so sorry for the experience you had while dealing with Courts Puchong branch. Appreciate if you could email us your account number and latest contact details to cservice@courts.com.my. Thank you

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)

Videos

Beware of Scammers on Craigslist

Latest Groups

Today's Mess-Up Photo


RSS Feed
bdomains.com
 
loading
     
 
Login close
Email:
Password:

Forgot your password?