Replied
not meeting commitments!
I upgraded my membership to their SuperCool membership with the commitments from them on the following:
1) They would give me free land
2) F&B vouchers worth Rs.10,000/-
3) 3Days stay in Kovalam
4) 5 days of room stay free in their clubs
5) fifteen years of free usage of Bandhipur club.
I have not used the 3rd point so I do not know what is in store for me there, also to get the letter for their commitment I had to call them many many times and finally had to go to VP level. For the Bandhhipur resort booking, they asked me to mail, but till now I did not even get an acknowledgment on the same.
The free land allotment letter has still not reached and I don't know if I will ever get it. For the F&B vouchers also I am calling them still and there is absolutely no proper answer from them. 5 days of stay is interesting, when we tried booking through that offer they would say rooms are full. But when I called the club directly and say I am willing to pay for the room, you will find the rooms available.
Very importantly the Mktg guy who would give you all the commitments will not even care to pick your call after he has taken the money from you.
I wish the company takes care of its customer, I really feel cheated.
The complaint has been investigated and resolved to the customer's satisfaction.
We apologize the inconvenience caused.
Please note we have a very efficient Customer Care at every location. While we take pride in ensuring that all our members (2 Lacks in India) are very happy there could be some shortfalls with some of our members. Please bring it us to our notice and we will solve it. Email CentralCustomerCare@CountryClubMail.com with your city in the subject line and your membership number or visit our website www.CoutryClubIndia.Com or www.CountryClubIndia.net NEW: To book your holidays you can visit out newly launch real time website www.CountryClubHolidays.Com or Holiday Booking Only Call (040) 4406 7866
don't use this company they don't stand behind their product
We recently had a pool built in our backyard and hired Country Club Sod and Landscape to install the backyard irrigation system and resod my front yard with St. Augustine and my neighbor's side and backyard with Bahia. We hired Country Club because, according to them, they ordered their sod from Duda, the sod was warranted against weeds and insects, and they did not require payment until the work was complete. We noticed weeds after the first week of installation and contacted Country Club. They sent Ed Stein out to look at our lawn and he told us to start mowing it, that they weren't going anywhere and would see this through. We mowed weekly and continued calling.
Frequently we had to call several times before getting through to Cathy. She never returned any of our calls. Country Club sent a lawn service (Dr. Jack’s) out to analyze our sod and told us they would hire them to treat our lawn a few times to fix the problem. The lawn service technician from Dr. Jack’s told us we had Bermuda grass and there was nothing he could use to treat that. The next contact we received was a faxed letter from Country Club stating that they were not responsible for our sod once installed and they were not going to do anything regarding our problem. I find it interesting that they would tell us they were hiring a lawn service but once they found out what the problem was they washed their hands of the situation.
Don't use this company they don't stand behind their product.
Company details:
Country Club Sod & Landscape
1600 N Ronald Regan Boulevard
Longwood FL [protected]
www.countryclubsod.net
Fraud company took membership with 3.5 lac rupees 15 years back with promise of free land . Till now no land and not given anything . how to approach them as many times contacted them but now tired of chasing them
I had taken Country Club membership in 2014 in Country Club Dubai by paying AED22, 000 and till date I have not used the same. As I understand Country Club is closed in Dubai and I need refund of my money back.
I request you support on this refund.
We have joined the country club in Malaysia in 2018. What will would like to highlight is very very poor response from the customer office over here in Bangsar, Kuala Lumpur.
The office number in Bangsar office is disconnected and i called the customer care person also not reachable.
I prefer to cancel my membership and kindly refund
While taking a membership. Site seeing and staying is free. Only source to destination and destination to source ticket fare and food will be charged they said. Now when we are asking for holiday. They are saying only staying. Site seeing is not included. Now tell me what exactly your team in providing in holiday package? I need the explanation
.
Hi There
Good morning
Could you please tell me how I can cancel my country club account and get back the money, as until now I didn't use any of your services.
thank you.
i regret to inform that i want releave country clubs member .hence i request that already paid deposite&other amounts may kindly be refund me as early as posible please (my member no-CVMDICLUB5SB221827.T.PERIASAMY.MADURAI)
Dear team,
So pl Help me & urgently
My membership Cancellation requirement, Already raise request last month 20-Jan- 2018,
No any resolution & no any Respond my Complaint
My membership no. CVRK1V5LB247714
Mobile no. Registered. [protected]
Horrible patetic service
Rude staff: Afzal, Syed Yusuf
Angel Gaddi
False promises...of having hotels in. Ras al khaimah Fujerah
Need to literally beg to get something out of country club
Hotels in Goa are very poorly kept with dirtybed linen
Pictures can be displayed later
I invest 11000 aed in property in India I suddenly my mom get sick and I did heart surgery for mom then I ask refund of my money they told me it's take 60 days to get back then again same drama going on finally they gave a check after 16 month and that check get bounce
Still I did not get single Dirham from country club
Paid 10K as assured they will give the login details and other details but till now i have not received, so i asked money back and close the matter.
Overview of Country Club Hospitality & Holidays complaint handling
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Country Club Hospitality & Holidays emailsCentralCustomerCare@countryclubmail.com100%Confidence score: 100%Supportresponse@countryclubmail.com100%Confidence score: 100%Support
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Country Club Hospitality & Holidays headquarters6-3-1219/A, Country Club Kool, Begumpet, Hyderabad, 500016, India
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Country Club Hospitality & Holidays social media
Most discussed complaints
don't use this company they don't stand behind their product 1 (opinions to this review)Recent comments about Country Club Hospitality & Holidays company
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Country Club cheaters... We planned to file a compliant against u in Malaysia Police depatment.