Costco reviews and complaints 1
View all 1970 complaintsCostco - they will screw you!
On Monday, 10/12/15, a Costco employee named Richard struck my car with a shopping cart. I saw him do it, showed him the damage, and he refused to even apologize! To make matters worse, despite company policy, he wasn't wearing a name badge and he gave me a false name when I asked him. After speaking with the manager Renee, I discovered his real name and submitted a claim. This morning, 10/15/15, they tell me to screw myself because there aren't any cameras there! I'm told it's my word versus his and they believe him even though he already lied to me about his name. Costco obviously doesn't care about its members. We've been with Costco for nearly 20 years and they just kicked me in the teeth and called me a liar. Willful damage to someone's property is a crime. Hit and run is a criminal offense. Bullying is a crime. I don't have the resources to fight against this terrible company so I'll have to spend money I don't have to fix the damages they caused. Don't go to Costco!
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