Menu
CB Retail Stores Costco 5201 Intermountain Dr, Murray, UT, 84107, US
Costco company logo
Costco
reviews & complaints
Costco company logo

Costco

5201 Intermountain Dr, Murray, UT, 84107, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:00 am - 8:30 pm
Tue
10:00 am - 8:30 pm
Wed
10:00 am - 8:30 pm
Thu
10:00 am - 8:30 pm
Fri
10:00 am - 8:30 pm
Sat
9:30 am - 6:00 pm
Sun
10:00 am - 6:00 pm
ComplaintsBoard
S
10:48 am EDT

Costco - Tiffany in receiving

I arrived on time to my scheduled 6am delivery appt. They were slightly behind and advised there's 1 truck in front of me with an earlier appt than mine. As that truck exited the dock Tiffany ran up to my truck telling me water loads have been extremely unreliable and insisted I didn't have an appt all though they were expecting my delivery. She rudely advised I had to wait for 3 trucks that entered a long time after me that I was to wait they were her priority. I explained the store would be charged an additional rate for each moment going over my appt slot and she didn't care. Finally I get into a door 3 hours late she puts5my check in time from when I got the door instead of when I arrived at 6am and initially checked in. Then proceeds to tell me that I am done gives me my paperwork for me to come outside and still be getting unloaded. She's munipulating the times to avoid paying the detention however my GPS is tracking this load and the correct times will be known. Very rude, she shouldn't work with the public 😡

Desired outcome: She needs to be reminded of how to act with people and to follow scheduled times. They are put into place for a reason because we drivers have a schedule to keep. Her delays cost me $1800 today

Read full review of Costco
Hide full review
ComplaintsBoard
R
11:58 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Costco - customer service

My Son had a seizure tonight in the Murray Costco and we were surprised, and, you could say maybe even shocked. Not only did the employees display genuine concern; the did what they could to assist us and the Paramedics who came! I think they all deserve praise for being such GOOD people! GOD bless them all. Not only did they make room for us while my Sons seizure continued form a long time, they also did NOT once, ask us to move along, or even ask when we might be done? ! After he came around somewhat, they formed a human chain so that we could exit unmolested and unimpeded. Who finds People like that anymore? Who finds a Manager that paid for our groceries and put them in our Car? I am so glad I got to experience You! I am shaken to the core at your great Souls; Souls I am privileged to meet. Who would think such a thing possible these days? It is possible at the Costco in Murray Utah. Thank you all, Thank you! Sincerely, Raymond Linner

Read full review of Costco
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.