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Coral Gables Cosmetic Center

Coral Gables Cosmetic Center review: They will steal your money 34

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9:24 am EDT
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I had a consultation with Coordinator Norma and she quoted me 3 different quotes for different areas of liposuction. I paid additional money to have the 3rd body part work on. The day of the surgery Dr. Hunsaker marked all the body parts for liposuction. After the surgery, they tell me that the doctor only did 2 body parts. I was furious because I paid additional money just to do my arms. I spoke to the doctor and he tells me I have to talk to the Manager Tatiana Gomez. This lady is so unprofessional. I spoke to her on the phone and she started screaming over the phone and she does not want to refund any money. It is so unfair how they could steal your money. I went to the office and she did not even want to talk to me in person. The coordinator tells me she should refund your money because the doctor did not do the area. I am furiousabout this situation. I do not recommend anyone to go to this center. Some of the doctors have other offices and I recommend you go somewhere else. I am taking this to court. DO NOT GO TO CORAL GABLES COSMETIC CENTER, THEY WILL ROB YOUR MONEY AND WILL NOT GET THE RESULTS YOU WANT.

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Coral Gables Cosmetic Center - Poor outcome! Money Lost! 1
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34 comments
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Jersey Moon
, US
Feb 20, 2021 6:58 pm EST

Dr Hunsaker was good. I'm very happy with my results so far but there was no pre op, no post op, NO customer service from the staff whatsoever. I don't even know if my stitches are going to dissolve or if they need to be removed. I keep calling and no one ever calls back. I don't recommend CG Cosmetics.

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Amanda Iok
, US
Sep 07, 2016 8:03 pm EDT

I did my a breast augmentation there 3 years ago with Doctor Mel Ortega I got the saline and tell this day my breast are amazing Norma was my coordinater I'm very happy with everything to be honest best place ever

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Stacykik12
, US
Jul 29, 2016 7:04 pm EDT

For all the people that went to CG cosmetics Center and they messed up on you where did you guys go to get it fix?

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Tina Zink
, US
May 12, 2016 9:12 am EDT

Why aren't any of you going to the better business bureau and reporting them?! STOP LETTING THEM GET AWAY WITH THIS! I have reported them for over charging me $1, 600, with all the proof to prove it! By the way I'm a real patient with proof of this, for all the people who think it's not accurate. You will be able to read it in the better business bureau too, as soon as the case is closed! Coral Gables Cosmetic Center didn't even know what kind of implant they placed in my body. Please people start reporting them to the better business bureau, this needs to stop NOW!

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Dannielle$
, US
Jan 27, 2016 10:43 pm EST

I totally disagree with most of the comments I've heard, Im sorry for whatever happened to the people who were dissappointed . I had my breast implants done by Dr. Jacob he did a great job I'm very pleased with my results it's been about 3 years now and I'm still happy, but I will agree with the wait time I sat for about 3 hrs before going in for my surgery . Yadira was my coordinator and she was great !

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Damy
, US
Nov 20, 2015 9:02 am EST

Dr Phil Kraff was very professional i had my butt augmentation 5 yrs ago and the drive thru services the center has now was just getting started so i didn't get any of that but i could see it coming. I am not sure which of the brothers Kraft is there now but Dr. Phil Kraft is one of a kind. If you need a good surgeon google his name he is now in the Brickell area and i am sure his prices are not the lowest but if you want high quality service you need to pay the price . Remember is your body and you'll have to live it the results for the rest of your life . GOOD LUCK !

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Carolinap
, US
Sep 30, 2015 3:50 pm EDT

I actually disagree with all of this comments. I had my tummy tuck first in 2009 and everything went so well I went back in 2013 to do a fat transfer and it went well too. The doctors are super nice and the staff too. The next day I went for my check up and after that if am not mistaken I went for 6 more times for the doctor to check me. Never had a problem with them. One of my sisters had the same thing as me and honestly we live that place. I will truly recommend this place.

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T summerz
Philadelphia, US
Apr 25, 2015 5:27 pm EDT

I paid 3, 300 dollars for surgery in advance and never got a surgery confirmation time. Blanca the cordinator told me my surgery time would be confirmed the Friday before surgery date I never got a call or email about my surgery I called the office several times and got no set answers, how can I make travel arrangements and not know any details about surgery time or location this is so unprofessional, they basically took my money

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Vilma Lopez
, US
Mar 30, 2015 2:52 pm EDT

I was going to go here but after I found out that dr, Jacob Freiman he did the surgery on the 18 year old girl and now she is veggie. Whow you pay for what you get.

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griselle
, US
Mar 16, 2015 12:51 pm EDT

I HAD MY BRIZILIAN BUTT SUGURY DONE AT CG COSMETICS, AND I HAVE TO SAY AT FIRST I WAS UPSET, THE PERSON WHO TOOK CARE OF ME MISUNDERSTOOD THE DOCTORS ORDER WHEN HE SAID I NEED TO BE CLEARED FOR SURGURY ( I NEED A CLEARENCE ON A EEG) INSTEAD SHE SAID AN EKG, SO AFTER DRIVING BACK HOME GETTING THE CLEARENCE AND FAXING ALL OF MY DOC'S TO HER, I CALLED HER AND ASKED HER TO LOOK AT THE FAX AND TO PLEASE PLEASSE PLEASE ASK THE DOCTOR IF THIS IS WHAT HE NEEDED. SHE GOT BACK TO ME TOLD ME THAT EVERYTHING WAS GREAT AND SHE SCHEDUALED MY APPT... AFTER RENTING A CAR, GETTING TIME OFF FROM WORK, BOOKING MY HOTEL STAY AND WASTED ALL THAT MONEY, THE DAY OF SURGURY THEY TELL ME THAT I HAD THE WORNG CLEARENCE DONE, , , , , , , , , WTF... THEY WOULDNT REFUND MY MONEY AND I HAD TO WAIT ANOTHER 30 DAYS TILL I WAS ABLE TO GET MY SURGURY DONE, , ... BUT NOW I LOVE MY BUTT

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denis22
, US
Jan 06, 2015 10:28 pm EST

Yo me opere con el dr freideman y no me gustaron los resultados y regrese a la clinica y la directora queria k pagara x arreglarme las k descaro y decepción y mi coordinadora fue dayomie k le pedí con el dr simon y me dijo k no jamás volveré allí no lo recomiendo

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Jyeah
Hi, UY
Nov 16, 2014 5:51 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I had the worst experience from this place and I think everyone should be warned not to go there. I travelled all the way from Australia to get a breast Augmentation Revision. The reason why I decided to go to Miami was because it was much cheaper than doing the revision in Australia. So I organised everything via emails and phone calls with my coordinator Blanca. She told me that I would have a pre consultation on the first day I arrived, my surgery on the second and check up on the third. Feeling good I pre booked everything and paid to have silicone implants with Jacob Freimen it cost me $3500 us and I was told that to secure my booking I must pay first. When I arrived at Coral Gables I realised how badly the whole place run was and this is what happened. I arrived for my pre consultation expecting to have it with the surgeon and they dragged me into this busy over crowded office to fill out all these forms. There was a lady dressed up in a nurse outfit who spoke barely any English and told me to sign all these papers. So I started reading the paper it was all saying CG takes no blame what so ever for anything that could happen, I was supposed to sign saying I had met surgeon he had explained everything, that I had received medications ( which I had not). The list goes on. I said t5o the nurse how am I supposed to sign any of this whn I haven’t even met the surgeon. When I asked her when I will meet him she said tomorrow. Feeling really stressed and upset I said but I have surgery tomorrow I haven’t even met the doctor what was the point in me coming in for a pre consultation without a surgeon. She said you miss see doctor tomorrow, surgery after. I explained that I did not feel good meeting dr on same day of surgery and that I had travelled all this was to have a consult with somebody who doesn’t even speak English to me. I asked if I could change surgery till day after meeting doctor and was told no. When I left I was told to come in next day for meet doctor then surgery in the evening. No one told me that I can’t eat or drink before surgery it was me who asked because I have had surgery before I know that you can’t eat. I was so upset and concerned about having surgery in a place like this, for one the doctor cares so little about his patients to meet them a few hours before surgery, also it doesn’t seem safe imagine if I ate food and went through with the surgery. I got back to my hotel called Blanca said I wanted my money back I explained to her how unhappy I was. She said there is no way you can get your money back. I said this is not fair I expected to meet surgeon and to be in a safe environment for surgery she still said no, but she changed my surgery date till after weekend so I could meet doctor. I asked Blanca by email if it would be safe for me to fly back to Australia 4 days after surgery she said yes. Yes its safe to fly after 72 hours. So I met Jacob Freimen he looked at my breasts for about 3 minutes and didn’t even touch them for more than a second. The whole consult was rushed, he recommended me 700 cc implants. Didn’t show me the sizes or let me try them on with a shirt. I asked him about flying he told me no. 7 to 10 days. The whole experience was so off putting, I left the consult being more confused than before I met him. It just did not feel right. I have had surgery before and I know that the way that I was treated at Coral Gables was just terrible service. Its so obvious that they don’t care about their patients and its so rushed, I can only imagine at how little care Jacob would do in MY surgery if that’s what his consult was like. I decided to let it all go, never went to the surgery. Was really upset I wasted all the money but it just did not feel safe there. The whole place is horrible, over crowded, unprofessional, they lie to you, steal your money, and I would never ever recommend this place to anyone. It surprises me that a place like this can be legal. Its not worth it don’t take the risk. And if you still decide to go there before you pay make sure you read all the legal documents carefully that they want you to sign. After you read it, You will change your mind.

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natalie1971
Clearwater, US
Sep 13, 2014 5:30 pm EDT

Don't go this place I saw in the news that a 18 years old was i coma because the anesthesia, she almost died, now she has brain damage! Dr Hunsaker is really good but go to his private practice, his assistant Maria is really nice!

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SophieOuk
, US
Apr 27, 2014 11:55 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I am from RI, I had little money to get a breast augmentation, and of course unseen there wonderful deal of 3, 000 dollars for a breast implant (saline) traveling to a different sate to ey surgery was scary enough, I prayed to God these people were good. I consulted with Yadira she was my coordinator throughout the whole process. At first she quoted me a few different prices which got me very agitated but in the end I wanted it done! U flew to Miami drive to Coral gables and spoke with my Doctor Dr. Mel Ortega very nice man who knows his ###! He knew my main concern was scaring. I had terrible droopiness but had no extra money for a lift, but he said if I got the right size the implant itself could push up my breast naturally. We proceeded with the surgery. After I got out the ladies that waited for me to come out of consciousness were Absolutely ROTTEN! I was in pain and all they could do is tell me I was fine and to please be quiet! Overall my implants came out great! Only because God gave me Doctor Mel Ortega who was excellent! And please ask for Yadira as a coordinator she is soo damn sweet and professional...as for the rest of the staff...I don't care for never had to deal with them except for after surgery. A+ for procedure I will be back for a mommy make over soon

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JenniiCarolaCruz
Waterbury, US
Feb 14, 2014 10:40 pm EST

Ii paid mostly all of the money to get a tummy tuck done and I'm hearing all these crazy stories and I'm super scared right now.. Text me at [protected] for more info on ur experience

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Tatti
Miami, US
Aug 16, 2013 4:35 pm EDT

I had breast augmentation surgery almost two years ago, I didn't like the results and I suffer from pain. Since I had my consultation they showed me one brand of implants and they told me those are the ones that I'm going to get for that price. They also told me I have to give them right away half of the money, they were very pushy. When I came back I asked them again about the implants and for my surprise they were another brand and I mentioned about the first brand they told me in the beginning, this lady told me she never showed me this particular brand and I said " They were here I saw them". The day of the surgery I waited for almost 3 1/2 hours, they were a lot of people waiting to have their surgery. This place is a rip off and you can't complaint about anything. I still suffer from a lot of pain.

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Happy patient.
, US
Aug 15, 2013 11:18 pm EDT

Dr. Robert Hunsaker is THE BEST but i will highly recommend you to go directly to his office. You can get more information if you go to www.cosmetiqueplasticsurgery.com Brlieve me when i tell you he is the best!

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Yaily
Miami, US
May 17, 2013 12:48 pm EDT

Por favor no entren a este lugar son unos descarados te roban tu dinero, y no se hacen responsable de nada y aparte es tanto el descaro que te cobran por algo que Los dr te hacen mal Los tengo con abogados

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Angelina14
Miami Beach, US
Jan 25, 2013 11:37 pm EST

This place is the worse place to go, i had a breast augmentation surgery almost 3 years ago with Dr. Craft and i started hating my surgery 2 months after, my breasts look totally different since the begining of post surgery and every time i went to the follow ups appoitments he used to tell me "they are going to look better with time" and guess what? at about 4 months after surgery i went there again and he ended up telling me that one of my breast got encapsulated and that i had to have surgery again to fix it and ofcourse insurance doesnt cover that, and i swear it has the same look since days after surgery. I feel so unhappy with this situation that u girsl can't imagine, and trust me i wouldn't go to this place again. I have met several girls with the same problem with the same Dr. so something is wrong there...My best advice for girls that want breast augmentation, don't go to this place just because it is cheaper than other places, remember any surgery u do in ur body is forever and ever, so please choose a good Dr even if u have to pay a little bit more u won't regret it...

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ppamps
Newport, US
Dec 13, 2012 4:06 pm EST

I love Dr Simon and the center. I had my surgery 2 yrs ago and everything was great! They were efficient, kind and caring. I can't say enough positive things about this place and recommend their work to everyone interested. My surgery was half the cost of what many of my friends have paid and everything was included, even bloodworm and follow up appointments. I have friends who went to big name surgeons and their results are no where near as fabulous as mine!

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Gabriella Lawson-Weinberg
, US
Nov 18, 2012 12:55 pm EST
Verified customer This comment was posted by a verified customer. Learn more

First of all, I'm appalled at the nasty lengths other surgeons will go to to discredit another. My girlfriends go here constantly and we've never had a problem with procedures, scheduling or payment as I've seen above. What a bunch of bull. We drive there all the way from Boca if that tells you anything so do not believe what these fakes say... It makes me so mad. Thanks Taty

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Lesley08619
, US
Nov 15, 2012 12:27 pm EST

Waste of time going to this place ! They want to steal your money, I tried canceling my surgery a month before and they want to keep all of my money! I'm getting a lawyer in all of this

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Mnc4ever
Doral, US
Aug 26, 2012 8:57 am EDT

I am kind of shocked to here some of these comments... I truly loved this place, Dr, p. Hunsacker was professional and answered all of my questions. I love the way my breast augmentation, plus all the compliment s I get . Will recommend to every /anyone that asks:)

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Jennylove
West palm, US
May 22, 2012 12:21 pm EDT

Coral gables cosmetic center is a rip off I'm only 20 years old I went in about a year ago and had a tummy tuck because when I had my baby my belly was horrible and I had a breast lift guess what mu breast are horrible my ariola is ###ed I cant even wear a bathing suit or a tank top it pops out of everything my scaring on both places is ridiculous I had 2 sections and u cant even see them unlike my cosmetic surgery scares my mom also had a breast augmentation with I'mplants and the are ugly they didn't even make her nipples we had so many problems with the stitching they had to remove the stitches my mom had inside and they told her her breast would start sagging that she had to re-due surgery ugh and to top it off my aunt also went there well she paid all the money the day of the surgery her heart rate went up and doctor didn't want to do surgery til she got checked by cardiologist well cardiologist said she was fine but doctor still didn't want to take risk but guess what when they refunded her money they stayed with half because they said that since they were about to start surgery they had to charge she was so upset she left there crying she.ended up going some where else and her belly and boobs look like a million bucks I so wish I wouldn't have gone to this place

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mimi1
, US
Nov 18, 2011 6:25 am EST

i had saline water implants 18 months ago and a few days back one got a leak in one of them i went back to coral gables cosmetic center to check with the doctor he was he was very nice and offer inmediately to hel me, but when i got to the part tha i have to talk to the coordinator they wanted to charge me $2500.00 to fix one implant or $2800.00 to change both of them. i was really upset because they dont care about the results of the surgeries they care olny about money, they dont want to take any responsability for their work . shame on you coral gables "money "center

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coral gables scammers
, US
Oct 30, 2011 4:16 am EDT

Importante! Si no lee ingles, pidale a alguien que se lo lea!

Terrible... of course they are great when everything comes out as planned, like everyone else... but good service, and human quality! are tested when things do not work as planned!

They miscalculated the difference between my left and right implant, one of my breasts was bigger than the other one, so much! that the doctor even said that he would repeat the surgery without charging extra money for the fix..

Everything was fine until I spoke to the person in charge...tatiana... she would rather make you look abnormal than lose money... she pointed out that the contract says that they are not responsible if the results are not as expected.. (it makes sense.. breasts are not the same before, they can almost never be the same after)... but this was a tremendous difference! (the doctor recognized it)...

But anyway.. Tatiana wanted me to pay again for everything but the the doctor's fee.. even for the new implants! like it was my fault that they didn't fill them up the right way! She didn't even count the fact that they only needed to fix one! to make it the same as the other...

I DECIDED TO LET IT GO! there was no way to win...
BUT THAT IS NOT IT!

I went back after 2 years (the time it took me to save money to fix them.. i though to myself... if I am going to pay for the entire thing.. I'll take advantage of it.. I wanted to get bigger implants because i was still boderline b-c... I went in again for a BREAST AUGMENTATION.. and this time i wanted silicone... I purchased new bras! one size bigger!
Imagine my surprise when the swollen passed.. and all my old bras still fit me! and the new ones didn't!

Yeah.. i got silicone this time.. now they look even! but I payed for a BREAST AUGMENTATION!.. and once again.. the doctor offered to fix the problem.. until tatiana came in the picture.. again... the same story...

At least now I don't have to hide the horrible job they did the first time.. but please! go somewhere else!

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NormaInMiami
, US
Aug 23, 2011 4:26 pm EDT

I went to Coral Gables Cosmetic Center about a year ago to talk to Dr. Simon about a breast lift. Dr. Simon was a pleasure to talk to. Norma took care of me afterwards and gave me information on costs and that I could start a savings plan with them. I was also interested in having a facial laser resurfacing procedure done and she told me that Dr. Simon does not do that procedure another doctot does, and she also told me that she had that same procedure and she recommended the doctor that did it. I just found out that Dr. Simon does this procedure because I called his main office in Sunset and they informed me and I have an appointment to see him for the facial laser resurfacing. After reading these comments I am so happy that I decided not to get involved in making payments to this facility. I remember now that I noticed how chatty and loud the girls at the office were.

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Cher R
Bronx, US
Aug 01, 2011 6:04 pm EDT

I do have to agree about the money situation. I was told that in order for me to schedule my surgery I would have to make a down payment of 1, 000 and that if I decided against the surgery I would only get back half because they charge a scheduling fee. Well my consultation was originally with Dr. Altman which he was very rude he stated that " I do not get paid to answer questions I get paid to do surgeries" I was very upset and decided not to have the surgery. I was told that because the surgery was the next day I would not receive any money back. I spoke with Tatiana Gomez about the situation and truthfully at first it sounded as if they were not going to pay me my money back, but I told her I did not like the way I was being treated and that I paid for a service I should be allowed to ask as many questions until I felt confident enough to make a final decision. Long story short I had a second consultation with Dr. Craft he was very caring explained the procedure answered questions that I had wanted to ask even before I could even ask them. He was very thorough and helped me to make an informed decision. Bottom line make your down payment but DO NOT pay the rest of the fee before the consultation just in case you change your mind.

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Normaisabitch
Miami Lakes, US
Jun 08, 2011 12:24 am EDT

Yea if u going to have a coordinator plesse dont choose norma she is rude and will say no to all refunds.. Please be sure before u pay.. Pleade...

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Blondie123
Port Charlotte, US
Apr 16, 2011 12:52 pm EDT

I was checking on the internet for comments (good and bad) regarding this cosmetic center. The only way I could afford it is because of the $2, 800 price. Everyone around my area..I'm 3 hours north of Miami...is 5, 000-6, 000 $$. The huge difference in price alone makes me nervous but up until this page all I've read is good things. Does anyone have any other Dr's names that are comparable in price that I could do some research on? I'm in Port Charlotte Fl so anywhere from Tampa to Miami would be Ok. Thanks so much!

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Pata
, US
Apr 06, 2011 9:57 pm EDT

I did breast reduction they schedule my surgery at 3:30 and it was done at 6 Pm... then to have a follow up they treat all people like we are a cows they operate so many people each day and after that they don't have time to do the follow up. I will never go or recommend that place to anyone, that place don't even look as a cosmetics office .

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izha
Miami, US
Apr 05, 2011 10:57 pm EDT

where did you go, because i want to do a tummy tuck and breast augmentation and i was planning on doing it there, bu now that i read this it made me dough. again where did you go so that i can take a look.
thank you

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meena7188
Miami, US
Apr 02, 2011 2:55 am EDT

I agree, Initially I was charged 200 more than what I should have been and they refused to refund me and offered me bras, and a strap instead! I had a breast augumentation there and it resulted in me needing a capsulectomy. As if this wasnt difficult enough I called for over a week to try and speak to someone about scheduling the surgery to fix it and I got transfered around and never called back. I had to come in in person to talk to tatiana gomez since my coordinator was fired. She was terrible so unprofessional and made a sensitive situation even worse. It was to the point that I was crying in her office she told me she would have DR. Simone call me asap, I called twice and couldnt speak to anyone, And of course I never recieved that call. I have to get my capsulectomy done somewhere else and whenever I tell them I went to Coral Gables Cosmetic Center they make the eeeekkk face and ask why? sorry for the long complaint, just very upset and sad

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Paty05
Miami, US
Mar 31, 2011 12:03 am EDT

This complaint should only be about the staff if you had a problem with being refunded for the section they did not perform the lipo. I do however have to testify that they have the most wonderful and professional surgeons and is unfair to say not to go there. My experience with Dr. Simon has been nothing but wonderful. I was scared since I had a breast augmentation and although I had to get a revision because one never came down, I always felt safe, the anesthesiologist is great. I had researched and almost did my surgery in Strax but I found out that some people have died at this place, this past December a lady died while having a fat transfer. I do recommend Coral Gables Cosmetic Center and although it can be overwhelming at times since they have a high traffic volume, I would never have any other surgery elsewhere, Dr. Simon will be by surgeon for life :)

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