Same thing here : they just used my voucher and told me they won't refund me... RIDICULOUS ! I am wondering why such a website is still online. I open complaints with :
- FBI department Internet Crime Complaint Center (IC3)
- US Department of Justice service for cross-border consumer complaints econsumer.gov
- RECOL services
I also have their address (20 Broadwick Street, London, UK) so I am contacting the local police in their area as well as the UK ant-fraud services.
They have defrauded several thousands from what I can see on other websites and on this website, so I am pretty sure now this will be taken care of.