Convergent Outsourcing
reviews and complaints

Convergent keeps calling back do not say anything. I block the number but they keep calling right back with a different #. [protected], [protected], [protected] and on & on. Reported them into the Do Not Call list, we'll see if anything happens. I know I do not owe any $$ to anyone. So it sounds like a scam to me. But every day call after call. No one there & I would talk to them anyways. They sound like crooks!

I also received a bill on 9/15/2017 from Convergent...Velocity Investment/First Bank of Delaware telling me I owed 1, 127.56 and they would settle for 451.03. I called and the lady said she did not know where the bill was originally from. I told her I have never had an account with First Bank of Delaware. She told me she would take it to her manager and mail me everything she had on this case. It is now 10/18 and I have never received a thing in the mail...I believe it is a scam!

they have sent me a bill for direct tv that i do not have i have dish and it is payed and i am watching it.there is another person who has used my email and name but it is not me.

I have the second letter from these crooks they want 2002.59 for a AT&T bill turn over to a palisades collection I never had AT&T service so how can I owe them? I called AT&T they have never heard of me nor did they ever turn over anything on me for collection.
convergent has sent 2 letters last one a year ago I called Houston police haven't heard from them again till last week another one just like the last one. this time I sent a complaint to BBB and AARP fraud division. They are going down the wrong street with me. I intend to do whatever it takes to keep these folks from doing this to anyone I guess my next letter is to the attorney general didn't think about that till I read these reports. this kind of thing is very stressful on senior citizens and everyone else too.

I have this company call me regarding a debt for over $2000.00 with capitol one since 2003 which I don't have this account.
I have never applied for credit using my name in English, then she hang in me . This it's a SCAM SCAM

I had this company call me to collect a debt, the man used every foul word you can think of... some were a whole lot longer than 4 letters. He threatened me with legal action. I laughed at him and told him I was disabled and on social security and to go ahead and waste his time and his money taking me to court. He demanded I send him proof of my being on social security. I promised he would see said proof when I handed it to the judge in court. That was in 2005, the actual debt has been written off and no longer appears on my credit report. I just got a copy of my credit report and guess what... the only thing on it is where convergent ran my credit!
I think the man has made me a personal priority in his life, since as I said he got no satisfaction. I don't want them inquiring about my credit, is there any way to keep him from doing this?

My mother just got a letter from this company too. No phone number. She doesn't qualify for anything ( on SS) and she is hard of hearing and was so upset. It took me forever to calm her down and reassure her it was a scam.
I shall be reporting them just before I clean my kitty litter with their letter and send it back to them.

I got a similar letter and omgosh, it made me so mad. I keep up with my credit report and this never showed on it. So therefore, i saw a red flag. My letter said I owed a bill to Ebay and they were collecting that. However, the ebay username was not mine, but they used my name in a way to make it look like it was me. Makes me furious. I wrote about it here, http://www.gather.com/viewArticle.action?articleId=281474981807912 if anyone wants to check out what I did. And yes, I immediately reported it to my attorney general fraud claim online... These scam artists makes me sooooo mad!

SCAM! SCAM! SCAM!

A simple comparison of the return address on your letter to the the actual business addresses listed by Convergent Oursourcing will show they have no such business location. Anybody can print official looking letterhead and find out how certain businesses format they're account numbers for customers. They just make up a number, amount, and attach your name and address they got from any number of public information sources. The fact the "settlement" amount is so low is to make it easier on your mind to just pay that amount and be done with it.

This is an old fashioned PHISHING SCAM. Do not even bother calling or responding to them. Another give away for me was the fact they used a spelling of my name that only appears on my phone listing and in none of my business dealings. If you want you can report them to the Attorney General's office or just consider yourself wiser for the experience and go have a beer.

Hi Tommy i had the same issue like u had, well so far what i have done i put in a fraud claim with the attorney general in my state, i just filled it out online, i have not heard anything back yet, I'm guessing the next step would be the BBB, either way its a scam and those people should go to jail for that, i hope that helped you a bit I'm pretty lost myself here but if everything fails i guess legal advice would be the last step on this matter .