I so much agree with all complaints! I'm having the same experience with them...started off with charges coming off balance, leaving me with around $50, ok but, rarely used the card and I have an outrageousbalance. They also did the same thing to me as far as taking unauthorized payments from my bank and another credit card causing me overdrafts AND they also charged me 3 overdraft fees on one payment when I had the proof that the payment had been cleared through my bank. I tried to talk with someone about this but got absolutely nowhere! They have had people call me from home phone #s, as private callers, they have used different names such as "fastpay" or something like that.
They have called many times in one day, my answereing machine is usually loaded with hang-ups, my Grandson was killed on Mother's Day and we asked them to stop calling during this time but it continued anyway. This experience with them has been a nightmare! I don't know what I owe now because the balance is always changing and I don't even use the card...and at this point, I don't really care!
I understand that there is a website called "twitter" also for complaints, that's my next step.
THESE GHOULS PREY ON PEOPLE THAT HAVE BAD CREDIT !! AVOID THEM LIKE THE PLAGUE AND CONTACT CONSUMER PROTECTION AND REPORT THEM TO THE ATTORNEY GENERAL! THEY CANT CONTINUE TO GET AWAY WITH IT! THEY ARE A MENACE TO SOCIETY