Consumer Portfolio Services
reviews and complaints

I have had my car financed through CPS since Feb. 2005. Since then, I have been harassed by their collectors. My family and friends have been harassed by their collectors as well. The company's collectors have violated FDCPA laws by giving out my account information and unlawfully collecting. I received a voicemail on 12-28-09 from a representative by the name of Jay (I still have the voicemail) stating that she has a check payment holding my account and I did not call in to authorize it. I immediately called her back and told her I never gave a check payment to hold my account until 12-25-09. She asked why I was late I told her, and I told her I would call in on 12-31-09 with an arrangement if I could not come up with the payment. I go to withdraw funds today and find that CPS took an unauthorized payment out of my checking account using my debit card visa number not a check. I did not give them authorization to take a check payment or a debit payment out of my account, let alone give them my debit visa card number. I contacted my attorney to obtain my options to sue.

they have taken money out my account without my permissiont.they have called my job harrassing the secretary they called my daughter job lying saying it's afamily emergency.also called my mother that lives in a different state lying to her. harrassing people at my job saying unproffessional remarks.also calling my neighbor which i don't have home number telling my business which i do know we have a privacey act law which they have violated that too which i still have the proof i have asked them not to call my job they contiue to do so . so they were transfered to the public safety office which can be verified. ending very angry consumer fed up with your company.

And to add to that he just opened his account to pull his old statements and his account shows no statements but the most resent which has an extra $41 fee that is not explained in addition to the interest. How is this company still in business? Why hasn't the federal government done something. Complaints have been rolling in on Consumer Portfolio Services Inc since 1991!

My boyfriend recently found out that CPS has been double charging interest on his loan because he had been making two payments a month instead of just one. The two payments he has been making equal more than what his minimum payment is. His truck should be paid off next month but CPS claims he owes well over $2, 000 more. That company is in violation of so many Federal Laws it isn't funny.

Wish I had looked before I signed. I am being charged over $7, 000 on a $9, 000 loan.
I dont think this is legal. I am going to my State Attorney Generals Office .
Taking advantage of unknowing people.
Tried making payment online, was going to be charged extra $10.00 . Why?

I am still stuck with CPS.Unfortunately I had to use them since I had a credit hiccup and they were the only one who would do it.The have been taking between 40-50% interest in each payment.They are awful x10.I will be paying about 25, 000 on a 15, 000 van..ugh!

I finally paid my car off that was financed through this company. I ended up paying 200% more than the car was worth. They are so rude. They would curse at me, and tell me to go borrow the money. I was stuck twice, out of the 4 years, and boy they made me cry. They are nasty people, and I'd take public transportation before I ever got financed again through them. When I finally paid it off, they said they won't give me the title for a few months, to wait for the last payment to clear. I sent them money via MoneyGram so it was considered guaranteed money. They still made me wait.. Forget this company!

Yikes!

I am also financed through this sad [censor] company... the fact of the matter is when they call i will not talk to them. i set a payment arrangement up for them to take a little more than the usual payment to cover the late fee...the fools told me that the funds we're not available and i checked my account and the money was still there...i called my bank and asked if they could track my payment... the told me that CPS tried to get more than i authorized to be paid... so that's why the payment was rejected. After i told them about what my bank told me CPS told me I don't know why they would tell you that...the truth of the matter is this company are the worse...and a big RIP OFF, i'm so tired of them. i even told their rep Yall can come and get the damn car! she was completely silent... because they try use a scare their on it's customers... remember if they repo the car they'll auction it and try to come for the remainig balance which will not what you are paying ... you probably paying more than the damn thing is worth.

We purchased our car three years ago, our loan is through CPS. Recently in the last year my husband has had three heart attacks, and we had to move twice due to his medical condition. We fall behind on a loan by about 20 day late on payment. I tried to make an arrangemnet to get back on track with our payments. They refused to work with us. They are very rude, no arrangement is situable for them. even after telling them about my husband's recent heart attacks they continue to leave him threatening messages on the phone. They do not care of any hardship you may be going through. The interest rate it aweful. They also posted a check on our bank acocunt ahead of time and we ended up paying $90.00 in service charges to the bank. They call our friends and family members from a list, we gave for people who might be interested in getting a loan for a car.( big mistake.) This is very imbarassing. We too feel like crimmals. I would never recommend CPS to anyone. I will be thankful to God when we are finished with them. I never encountered anyone as rude as the employees at CPS. DO NOT GET A LOAN THROUGH CPS< YOU WILL BE SORRY! Yes, they even call on Sundays, They have no regard to the time of day they call you. We did not intend to get behind, but things do happen in life. You just do not need rude people to deal when you are in a bad situation already. They do not care if your half dead. They are very, very, very rude and lie.

I agree...CPS is awful. I was married and a joint signer with my ex husband. We divorced and he kept the vehicle. He was supposed to re-finance into his own name and never did. He got the car re-poed and 2 years later I am getting garnished for it! I have now paid about $5000.00, they recieved about $9500 between what was paid and how much they got for auctioning it. They have now received alsomst $15000.00 for a car we had six monthes and keep tacking on interest and say I still owe $20, 000! Unreal! For a 3 year old Dodge Durango with 35000 miles on it! I have asked them to bill him as well at the very leasst and they refuse! I do not have one other negative item on my credit but this, so I do pay my bills! But this is just unfair, riduculus and totally gauging me and the general public! They very well could accept what has been paid as fair, but they won't! They take from the poor and give to the rich...do not EVER use this comapny. All i can hope for now is no one else uses them and they go out of business and get their own cars re-poed!