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Consumer Portfolio Services Complaints - Illegal collection tactics

Review all Consumer Portfolio Services complaints

Consumer Portfolio Services

Posted: 2008-05-21 by Greg [send email]
Illegal collection tactics
Complaint Rating:  100 % with 9 votes
Company information:
Consumer Portfolio Services
Iowa
United States

To those of you that are currently being harassed by Consumer Portfolio Services please read this post. My wife and I took out a loan with this company two years ago and we have just tolerated the harassment that this company puts forth up until a couple a weeks ago. From the continuous calls at home/cell/work. To contacting people that aren't listed as our references over and over again after being told not to. Just a couple of weeks ago they contacted my neighbor and gave out our personal information. We have received Fed Ex letters demanding payment in full or they will come and get our vehicle. Come to find out what this company is doing is illegal and you can fight back. The key is recording conversations when speaking with someone from CPS, and having individuals whom you know are being contacted to record there calls or save there voice mails they are receiving. Trust me they will say something that is illegal! We have since filed a lawsuit against CPS and the calls stopped immediately and now we are going after them for money now!!! This company needs to be stopped. Please don't feel like you have no where to turn cause that is what my wife and I thought, but what they are doing is illegal and each and every case needs to be brought forth. Just go to Google and input "illegal collection tactics" and you will be well on our way to putting it right back in there face. I hope everyone that is being harassed by this company gets to read this and takes action on them cause I know how it feels!!! These are the rudest and most uneducated people I have ever dealt with.
Comments United States Loans
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Comments

14 days ago by Kathy [send email]
Hi Greg I have to ask you how things are going with your lawsuit. I was in the process and now am stuck not sure what to do because after CPS agreed with me over an arrangement on monday Aug 4th and giving me until friday to make my payment and then last night about 11:20 I was up doing my homework and I heard something outside when I looked there were 2 guys outside hooking up my car. When I went out there they were very rude and barely let me get my stuff out of there before they took it away. The whole time I have had this loan which has been just a little over 2 years I have had nothing but problems with them they would call us 10 to 20 times a day and when we answered the called they were very rude to us and when we let the answering meachine do it it was just the same but then they would start calling our references and other relatives that were not listed and they would tell them our personal information and even as far as asking them to pay the payment for us which is just totally wrong. In a way now I am glad I do not have to deal with them but also I am out over $13000 and my car was sold to me for $1539.46 but yet because of their high interests we still owed $13, 000. It is just down right rude and totally wrong what they are doing. I am disabled unable to work right now and my husband works construction and so when the weather is bad he cannot work so we got behid and I had tried to work out several different things but they never once offered to work with me.
Kathy
3 days ago by Shiree [send email]
this company needs to be stopped they are out of control everything that everyone is saying happened to me also
2 days ago by Denise [send email]
I have had it with these idiots!! A Mr. Verneer from the repo department called my father and told him he was a private investigator and that he needed my father's social security number. My Dad hit the ceiling and told him where he could go. I feel like we need to ban together and deliver CPS a class action law suit. I would love to find out how to get the process going. Any ideas?
1 days ago by Julie [send email]
In July of 2006 we were financed through CPS and that is when the nightmare began. If we were a day late they were calling my husbands employer. We told them several times that he was not allowed calls at work and that did not seem to matter even though I told them it was illegal. They send us letters via Fedex demanding payment in full. All the while charging us for every letter they send. I do not know what to do! I understand that we have to make our payment but to what extent do we have to go to please these people. I need to know what we can do!?

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