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Consumer Portfolio Services Complaints - Harassing calls and falsification of identity!

Review all Consumer Portfolio Services complaints

Consumer Portfolio Services

Posted: 2008-03-21 by TESRA JOHNSON [send email]
Harassing calls and falsification of identity!
Complaint Rating:  100 % with 7 votes
Company information:
Consumer Portfolio Services
708 James Street
Canton, Mississippi
United States
Phone: 601/859-9396

Let me start by stating that I get constant harassing calls from CPS (Consumer Portfolio Services). They not only call me and falsify who they are, but they also contact my references and question them and give out my personal information, which really should not be discussed. They also falsely stated that they were detectives looking for me, when I have been living in the same place for the past 10 years (or more). They constantly lie to say that they are trying to help me with my matter(s), but yet when I call them back to see if I can set up some type of help with payments, they continue to harrass me and just tell me what to do without looking further into my situation. I have recorded them numerous times making threats and accusations which were not true. I have every intention on paying them for my vehicle, and heavens knows I need it, plus I am a single parent doing the best that I can. But the stress that comes from harassment is just unbearable and will be stopped. I am not going to call people back who are doing more hurt than harm. I understand that when you purchase items they have to be paid for, but I did not sign an agreement to be harassed. When they call, they call back to back during the day constantly when there is no need for that. I also wonder if this is a reputable company for the lies that they tell in order to contact someone. I don't have to hide from anyone, but you cannot sit on your cell phone all day at a place of business when it's your job. This company need to realize that people go through things every day of their life, and not everyone can always predict when things happen they may alter their financial situation.
Comments United States Cars, Parts & Vehicles
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Comments

61 days ago by Lisa [send email]
CPS is a comp that takes a high risk to get you finaced because no one else would finance your credit. They took a chance on giving you a large loan with previouse bad credit. Now YOU did it again NOT PAYING YOUR BILLS ON TiME. Thats why they keep calling you I bet if you would bring your acct current they would stop caling. When YOU signed the LEGAL contract you promised to pay every payment on time. They gave you a 2nd chance. people that dont care about there cedit do not diserve to get a new car. If you can 't keep the terms of a contract THEN TAKE THE BUS... YOU dont like it do you. THEY ARE GIVING YOU A CHANCE TO FIX YOUR CREDIT ... REMENBER THAT
61 days ago by Kevin Jones [send email]
YOU ARE A DEBTOR...IF YOUR CAR WAS OUT IN THE OPEN AND YOU WERE NOT HIDING IT THEY WOULD NOT HAVE BOTHERED YOU...IF YOU CANT AFFORD THE CAR YOU SHOULD NOT BE HOLDING ON TO IT...IT DOES NOT BELONG TO YOU, LEGALLY IT BELONGS TO CPS...ITS LOSER LIKE YOU THAT TRY TO BLAME THE BURDEN ON BEING A SINGLE PARENT...WHEN IN FACT YOU PROBUBLY EITHER HAVE NO EDUCATION OR HAVE SOME SORT OF HABIT THAT YOU SPEND ALL YOUR GOVT CHEESE ON...PLEASE GET A JOB...DEBTOR.
60 days ago by Rose [send email]
Those As****** above me can keep their comments to themselves!!! CPS is a terrible company PERIOD!! Do research before you pass judgement and attack a person's character. I have a loan through them and make on time payments. Their customer service is the worst I have ever seen and they are using illegal tactics in every case. I just called them back and they were terrible to me and my payment wasn't even late. Terrible company. I support you!!
54 days ago by Jay [send email]
I defy anyone to work with these idiots and come back with a positive experience. They do not know how to run a business with class and that has nothing to do with paying your bill on time.
49 days ago by Meme [send email]
This compnay is the worst, my husband has an acct with this company and they DUMBA**es call and Threaten me continiously (I am not on the loan) So for the above spoken post, how about you find something else to do with your time.

This company needs to be sued!!! I am looking to start a CLASS ACTION LAW SUIT!! If anyone is interested please post back on this site. or email at CPSlawsuits@yahoo.com.
38 days ago by Nikki [send email]
I can't believe the comments above. It doesn't matter if you are behind or if the so call give you a "second chance". I am getting a lawyer on this company myself. Nobody and I mean nobody deserves to be treated the way CPS treats you. There is other companies out there that will help you. This company will call family members and discuss your personal business they will also lie. I am in fact getting a lawyer. I was called a liar, when I in fact had proof and have nothing to lie about. I was hollered at and told she didn't care what I had going on. I have also contact Better Business Bureau. I am only 1 month behind and have a very very good reason why I am behind. For some reason my father in law was called (who has nothing to do with my loan) and was told I was 5 months behind. I once worked for a company and worked in costumer service if we spoke to anyone the way this company speaks to people we would've been led right then out the door. I am a person and have NEVER EVER been talked to the way CPS has talked to me. I have other bill collectors right now and CPS could learn something from the way they treat people. Second chance or not if you know what is good for you...NEVER finance with CPS.

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