Complaint Rating:

Company information:
Consumer Portfolio Services
Irvine, California
United States
Phone: 949-788-5755

They have the worst customer services resps I have ever dealt with. I have tried to reach a Supervisor but the CSR (Richard) only hangs up on me after cursing at me, and not just once. It is clear that they are in violation of all laws regarding the Fair Debt Collection Act and the Washington State Laws that protects consumers.
As a company they have really lost sight of customer services and the ability to provide adicquite training. The threatning calls and inability to complete their jobs is the sadest for all Americans. What ever happened to respect!!! I work as a CSR (over 13 years) and would be hired for the treatment of such a customer. I can only feel sorry for this CSR (Richard) that he needs to belittle someone only to make himself feel better for the lack of ability to do his job.