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For over a year now we have been fighting Con Edison for overcharging us. In August of 2005 we received a bill of over $1,700, ususally our bill varies between $80 and $140. We called Con Edison informing them that we live in a 2 bedroom apartment, and that this amount was impossible. In January a technician come out to check our meter which is located in the basement of an MRI office located in our building. They said that the meter reading was correct, and to pay this amount. We had always been on time with our bills, and feel like we are fighting Goliath. We don't know what to do anymore. We contacted the Consumer Protection Agency here in NYC but they haven't done anything for us. What else can we do?
Thanks for your help,
Gabriele Gorden
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We had the same problems for over 8 months. they over charged us by $825. We live in a studio apartment and use the gas for cooking maybe 2-3 times a week averaging maybe 30 minutes per time. About 3 months ago we requested their techs to come out and check our lines and meter and see if there was anything wrong with them, but everything was good, So we continued to pay. (avg. $90 - $ 120 per month) So, my land lord came up one day to fix our thermostat as i thought this may be the problem. To my surprise , he said that we don't pay for the heating. He said that these were crazy prices and to call Coned straight away. So after several call over several months telling us that our bills were perfectly normal, i spoke to a nice woman who actually took some time to really check out what was going on and finally admitted that coned has made a huge mistake and would be refunding us straight away.. She said that Coned were charging us of a reading that they did in june (which was high) and even though they had carried out 3 meter readings after it, all well below the June reading, they kept June meter as an average. For what reason i don't know. But they did..
Hope this helps...
My mother is going through a similar situaition, she is being charged almost $1000.00 on her Con edison bill, when she is a single woman with no children who is basically very old fashioned; she doesn't even own a microwave! I spoke with the con edison representative and he stated he would have a representative call to see if it was necessary for a technician to go and check her meter. the representative that called was very rude and did not try to be helpful, he did not ask her any questions. He told my mother that all she wanted was for con ed to tell her she did'nt have to pay and he will not send a technician over. She now faces a disconnection at the end of the month. I do not know what else to do.
Thak you,
Giselle Ellis