Complaint Rating:

Bought extended warranty -computer crashed- told it would take two weeks tops to fix-it has been over a month - only one called recieved two weeks ago from the Depot to tell us a part had to be orderd- no calls from Circuit city itself-we have made numerous calls only to get the run around-promised us a return call letting us know when we could get our computer back and then didn't CALL!- Went in last week to the store and "had it out " with the assistant manager -once again told us they were doing all the could - and that would be NOTHING-we were offerd a computer on loan that we would have to put on our credit card until ours comes in-NOT GOOD ENOUGH!! PLEASE send help!!!