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UltraRelief Complaints - Company did not cancel membership and charged my account anyway after I canceled!

Review all UltraRelief complaints

UltraRelief
Posted: 2008-02-14 by Carol [send email]
Company did not cancel membership and charged my account anyway after I canceled!
Complaint Rating: 0 % with 0 votes
Company information:
UltraRelief
3549 N. University Ave
United States
www.ultrarelief.com

The product was not as advertised. They sent me the "arthritis pain cream" even though I had canceled the membership. I have requested my bank to cancel the credit card and issue a new one as well as reverse the bogus charges.

Definite scam!
Comments United States Online Scams
Share with others:   Digg it!  Del.ici.ous  Furl  Yahoo My Web
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UltraRelief - Unauthorized charges!
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UltraRelief - Unauthorized charge!
UltraRelief - Rip off and bogus charges!

Comments

181 days ago by Laura [send email]
yes, this is a big Rip-off, tried to cancel but u cannot pull up ultra relief, its now under MYOFED and performanceproductsusa.combut not on the the website I thought I was supposed to go to, they are definitely crooked
47 days ago by Support [send email]
We appreciate forums such as Complaints Board that allow for customers of all products to vent or state their beliefs concerning a given product. We look at it as a great opportunity for us to share our vision and see it only as a positive. We understand your issue and acknowledge there have been others who have shared your same frustration. We recognize we are not perfect, but we are always seeking perfection.

We would like to take a moment and outline our whole marketing concept and emphasize it is very clearly outlined in our Terms and Conditions and made readily available and we actually require persons to verify it has been read BEFORE one chooses to take our sample. We offer a tremendously healthy product, in a trial size, at a greatly reduced price, in order to allow more people an opportunity to try our healthy product that would otherwise never had had the chance. In doing so, our intent is that when an individual tries our sample, they can make a decision as to whether or not they would like to continue to receive the product on a monthly basis. If they like the product, they do nothing and the product continues to come each month. If they choose they no longer want the product, no problem, all they have to do is go to the web address on the bottle (www.gohelpnow.com) and simply cancel the product. This usually takes less than 5 minutes.

We strive to do everything possible to make the product cancellation experience as easy and fast as possible for our customers. In the spirit of good customer relations, we have created a specific avenue for all who wish to give their feedback directly to us by visiting our Customer Support website and clicking on the "We Want to Hear From You" button. We hope this helps to clarify any misconceptions and invite any and all to visit our Customer Support website (www.gohelpnow.com), available 24/7/365 a week, for more information.
40 days ago by Aaron Mitchell [send email]
I have been charged over $400 dollars for ultra relief because I did not know I was being charged until it was too late. They first sent me myomed which I canceled. The following month I redeived another product called ultra relief which I figured was the competition trying to get me to use the product. I own my business and am very busy; sometimes I am out of town for a while. Needless to say they kept sending me a small dinky ultra relief(looks like a sample) and charged my credit card 66.90 each time for it.

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