Complaint Rating:

Company information:
Comcast cable
United States
comcast.net

Comcast has not been responsive to customer issues in a timely manner. In todays work environment many people work from home, I'm one of those that rely on good Internet connections to provide customer support to thousands of websites that use Ecommerce Shopping software. When my connection is down or running at dial up speeds then I can only provide support in the fashion that I've received support from my ISP Comcast. Ecommerce Templates Support has been known for good response times and helping it's customers get back up and running to continue making a living through their online businesses. I would like to see Comcast response time to service outages and system wide slow-downs increased to a more timely manner.

M.D'Souza