Complaint Rating:

Company information:
comcast cable
Venice, Florida
United States

I had Comcast cable installed when I moved the first of June. The technician came out and hooked up the cable, then left cable looped all around the house. He told me that the guy who burries the cable would be a day behind him. I have gas lines at the house, so I asked that the cable be stapled to the house instead of buried. The man never came out to finish the installation that I paid for about 8 weeks ago. He calls, and asks if he can come out in a couple of days, and never shows up. I have called several times, been told that someone would come out, and no luck there either. I have been assured that I do not need to be home for the installer to complete the job, and can get no answer as to why it is not completed. Help! I'm tired of moving the cable each week to mow the grass!