Complaint Rating:

Company information:
Comcast
555.Mowry avenue
Fremont, California
United States
Phone: 800.945.2288
comcast.com

Ref.Comcast Account #8770470232703039/Comcast customer service Ticket no.# (KMM32042050V26352L0KM) /(KMM32028761V47023L0KM)


Hi,
Please be aware when you deal with Comcast when you sign bundle package (phone+Internet+Cable)
I buy Comcast bundle package (phone+Internet+Cable) for $83 per month that is sign by Comcast employee Yujin MA) on dt.4/10/2 008 his cell ph.510.377.5609 (Residential communication consultant (East Bay Oakland California) he and company promised to charge every month $83 only to using their bundle package service for 12 months guarantee with free HBO but due to their internal error or miss manage since beginning they keep sending me higher amount bills I spoke couple of times Yujin and customer service dept. I went personally Comcast customer service center 555-Mowry Fremont California and show them Comcast written contract but none of taking care and solve this problem
I never had problem before any company like this its look like no one responsible to taking care for customer, so think twice before you make any deal

Hope Comcast customer service taking care ASAP
Any questions feel free to contact me

Thanks & Regards