Complaint Rating:

I recently checked my credit report and much to my surprise, I have an unpaid $85.00 bill from Comcast listed under collection by Credit Protection Association. I never received a bill, nor did I receive a collection notice. I contacted Comcast and they couldn't find the information. I contacted Credit Protection Association by email and they never responded. I tried contacting them by phone, but could not reach anyone without an account number, which I never received. I disputed the information on my credit report and it came back that they were still trying to collect from me. Had I known I had a bill in the first place I would've paid it. Here I am 6 months later, trying to resolve this and neither company wants my money or is willing to help me pay the debt. It's ridiculous. Unknown to me, Comcast billed me, then sent it to a collection agency. Now the collection agency is unwilling to collect. And over $85.00 I have a negative mark on my credit!!!