Complaint Rating:

I purchased the 25" ct model 6402 in june 06 2006 from bangalore show room (radio shack, brigade road). I faced with the color patch problem from the day one. I complaint to the service centre in the same week and the person from the service center just visited my home and went away with out doing any thing in the warranty period. I complained four times for the same problem and the service personnel has done the same as before and fool me for one year. When the warranty period has over he came to my home on august 27 2007 and has taken my tv to the service center and he charged me rupees 1000/- . The service center wants to make money with giving service to the customers. Even i pay this much amount they wont give any assurance for their service. They will charge me again. So akai wanted to make money with the defective sets.