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Colopure Complaints - rip off

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Colopure
Posted: 2008-10-20 by Monica  [send email]
rip off
Complaint Rating: 0 % with 0 votes
Company information:
Central Coast Nutraceuticals, inc
12399 Belcher Road South
United States
Phone: 1-888-692-8352
support@centralcoastnutra.net

I order a trail sample of ColoPurce that was suppose to be a herbal cleansing formula. But in the mist of trail order we had hurrican IKE and a full bottle arrived that i did not order. My account was charged 44.90 I called and explanied my situation and told them I didn't know where the pills where or did i want any more and wanted my account cleared. I just received another bottle of the pills. That i will be returning tomorrow. I tried to call them with no sucess. Then I saw all these e-mails where they have ripped other people off.
Comments United States Unauthorized Charges
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Comments

 Sort by: Date | Rating
 367 days ago by Jackie Butler  [send email] 0 Votes
There is a charge on my credit card of $45.85 that I did not authorize. And I never did receive the product. Please cancel my trail offer and credit my VISA
 48 days ago by   Central Coast Nutraceuticals Inc. 0 Votes
If there are any questions regarding Trial offers, membership enrollment, or returns with Central Coast Nutraceuticals products, we recommend contacting the Customer Care Department either by phone (888-692-8352) or through our Customer Assistance Website (Getorderhelp.com). If you call, there is rarely a hold time, and if you e-mail don’t forget to check your spam e-mail box for the response. The Customer Care Department is available to help you Monday – Friday: 5am – 6pm Mountain Std. Time.
Here is an example of the terms and conditions, taken directly from the ColoPure order page.

“Your ten day trial begins approximately four days after you place your initial order. Most orders are received within four days. If you do not receive your order within the four day shipping period please contact customer care and we will be happy to extend your trial period. If you are not satisfied with ColoPure for any reason just return the unused portion anytime before the end of the ten day trial period and you will have no further obligation. If you are happy with the product do nothing and your credit card will be charged an additional $38.95 approximately fourteen days after the initial trial shipment. In addition, approximately thirty days after you order your risk-free trial and about every thirty days thereafter, we will automatically send you an additional 1 month supply. The credit card you provide today will be billed the low price of $39.95 plus $4.95 shipping & handling for a total of $44.90 when each new product ships. That's 20% off the regular price for a 1-month supply. You may cancel your membership to ColoPure during the trial period or any time thereafter by simply calling our Customer Care department at 1-888-692-8352 or by using our contact form at www.getorderhelp.com. Remember, most customers see noticeable results by using ColoPure consistently for three months. If you are not fully satisfied with future shipments you may return any unopened bottles within thirty days of receipt for a full refund less the shipping and a 15% restocking fee. Please read full Terms and Conditions for complete details of this offer.”


We recommend contacting the Customer Care Department 1.888.692.8352

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