Complaint Rating:

Company information:
ColonSmartCleanser.com
119 E. Irving Ln.
United States
Phone: 865-483-2096
ley2096@comcast.net

Received package of two bottles which I have not opened and called the company at 888-765-5557. I told the person I wanted to cancel my account and I wanted to return the product that I had just recieved. She said my account was canceled and then told me to go to: colonSmartcleanser.com/cancelphp. I tried to go to the site but it was a no go. That website does not exist so I went the the ordering website and at the bottom of the page it has a place to cancel and returns. The return is only for the trial bottle and not any further shipments. This is not fair at all seeing as if you return a product that has not even been opened you can't get a refund. The amount I was charged was $88. 97 to my Visa. Please can anyone do anything about this my money is from a fixed income and I need every cent.