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colonsmartcleanse.com Complaints - unauthorized charges

Review all colonsmartcleanse.com complaints

colonsmartcleanse.com

Posted: 2008-05-05 by Samantha Sekura [send email]
unauthorized charges
Complaint Rating:  100 % with 3 votes
Company information:
colonsmartcleanser.com
California
United States
Phone: 1-888-765-5557
colonsmartcleanser.com

sent an e-mail to cancel after my trial offer was received. sent 2nd e-mail to make sure. a week and a half later my debit card was charged 89.00. I sent a 3rd e-mail. still no reply. I had to cancel my debit card. the web addresses they give you on the phone to cancel your order are not valid and no one answers the phone. i have even left phone messages. They say they do not give refunds on any 30 day supply that they send. so now i am stuck with something I dont want and without $89 that I really need!
Comments United States Health & Beauty
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Comments

179 days ago by Buddy Mcdaniel [send email]
Yea I have basically the same issue. I did the free trial and immediatly canceled it the day I subcribed...and today I noticed this $89 charge on my account and bc i wasnt expecting it an account over draft fee added to it...wtf
169 days ago by Justin Vance [send email]
Sam's comment was helpful to me although I called the number she listed and after a few min.s of hold time got Alyssa CSR there who was helpful and expeditious in canceling any further shipments and charges. But without Sam's official complaint listing the company's phone number: 1-888-765-5557 i would have been SOL because their web site www.colonsmartcleanser.com says its under construction and its the ONLY form of contact that they list for you on the half sheet of paper that comes with the free trial, so Sam, I thank you for the #. The CSR said I keep the free trial and no need to send back the bottle unless I wanted a refund on my $4.95 I paid already for shipping I could write Return To Sender on their envelope. I think their pricing is ridiculous though and should be reevaluated, but otherwise I had no real trouble in canceling my account (as far as I know now, we'll see if any further charges end up on my statements over time but so far so good).
161 days ago by Patti [send email]
I have also tried to contact colon smart cleanse, to no avail. I cannot get ahold of this company. I am trying to get any further charges added onto my account. What more can I do???

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