I have tried to cancel my account for the last three months! I would like to return unopened packages of this Colonsmart and cannot seem to be able to do it. The advertisement said "Free Trial, " if you don't like it, simply return. Well, I have been trying to contact someone to return these bottles and be reimbursed and there doesn't seem to be any "customer service" address in which to do this. I have called my bank to have the transaction payment withheld, and they used a different number to activate another shipment! I am very frustrated, I don't want these pills and I want my money back!!!