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Colon Smart Cleanser Complaints - They will not answer their phone!

Review all Colon Smart Cleanser complaints

Colon Smart Cleanser
Posted: 2008-04-10 by Kevin J Beiriger [send email]
They will not answer their phone!
Complaint Rating: 95 % with 19 votes
Company information:
Colon Smart Cleanser
7200 vineland Ave. Ste. 212
Sun Valley, California
United States
Phone: 18887655557
www.colonSMARTcleanser.com

I have tried to contact this company for two weeks by phone, there is never anyone there to answer or it goes strait to busy. The insert I received with the shipment states if you call a customer rep. will be happy to help with your needs. If no one answers they do not have to cancel our memberships, and then still send more junk!!!
Comments United States Health & Beauty
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More Colon Smart Cleanser complaints
Colon Smart Cleanser - Sent me something I didn't order and charged me 88.98
Colon Smart Cleanser - Can't cancel account with them!
Colon Smart Cleanser - Fraud
Colon Smart Cleanser - Unauthorized charges
Colon Smart Cleanser - Canceled but was still charged for shipment that was not sent!
Colon Smart Cleanser - Unauthorized withdrawals
Colon Smart Cleanser - Colon Smart Cleanser
Colon Smart Cleanser - Unauthorized billing
Colon Smart Cleanser - returns and cancel
Colon Smart Cleanser - Won't stop shipments

Comments

235 days ago by D [send email]
That's nothing. On 04/07/08 I submitted a cancellation in approx. 2 hours, due to site on...as I could not get through on the phone-line eternally busy. I received a written cancellation notice but they already billed me $3.95. From 04/07/08 until 04/10/08, the line was constantly busy when I called. I called 1-888-765-5557 today, 04/11/08, & the message on the recorder stated that I reached the Economic Development Corp & Film Commission of Sarasota County. In speaking with the receptionist, she claimed to only be there a month & didn't know anything about Colon Smart Cleanser. I asked her what number I called & she gave me a 914-___-____ & then wanted my information so she could check into it & get back to me. I said isn't someone there I can speak to now due to being on the phone & was transferred to a "Tina" who claimed that their number was a 800 number with the last four digits being 5777, which was very close to 5557. She also claimed to see nothing on the internet about Colon Smart Cleanser...she wanted to know if I dialed the number correctly & I advised her I called it several times to make sure so it appeared she played dumb. She also reiterated that this was the Economic Development Corp & Film Commission of Sarasota County.

I attempted to call the number back after this & now it rings & rings only to have a recorded message come on that your party is not answering, try your call again later & now you will be disconnected.

Can we SCREAM what appears to be FRAUD NOW!!!

I googled them & found this information. How sad that people are not getting their products & being charged, if that is the case as well as other aspects of immediate cancellation & possible further charges, etc...
235 days ago by D [send email]
PS...

They have still not responded on if they shipped the product that I cancelled, furthermore, I have not currently received a credit.
235 days ago by K [send email]
Not good
225 days ago by James Hufferd [send email]
I tried their given toll-free? (888) number today and listened to repeated messages that I would be connected with the next available customer service rep, for 45 minute. I sent two emails to the email address they gave on their web site, and neighter west through. I, too, made the mistake of requesting their sample for around $3, and today, received another 2 bottles from them I didn't authorize, with no insert with info to follow up. Guess I will have to refuse the charge on my credit card and have the credit card company do the checking.
217 days ago by Lloyd Harris [send email]
i have been trying to contact these crooks for five days the phone ring and no one answers
210 days ago by Maria V [send email]
It is easy to cancel the subscription, you can do it online at www.colonsmartcleanser.com/cancel.php
you just put your name and the last 4 digits of your credid card.
204 days ago by Sherrie Jackson [send email]
Where is the cancellation page? It sure doesn't show up when I click on that page. By phone; all I got was go to internet and e-mail them and that was a recording. The e-mail address they gave me was www.colonsmartcleanser.com/cancel.php; yet; that only shows this complaint page. I have tried everything. There also would need to be a confirmation number. This sure could end up being a heck of a law suit on them; especially touching the bank accounts. Bad boys! Bad boys! What they gonna do; what they gonna do when "THEY" come for "YOU"?!?!?!
204 days ago by Sherrie Jackson [send email]
Cancellation; please; for Sherrie Jackson. Last 4 digits are: 0490. Thank You Considerately. Todays date is: May 12, 2008
204 days ago by Anthony Streeter [send email]
this company is evidently a fraud!! i intend to notify someone who can stop this sham!!!
204 days ago by George Filchak [send email]
I also ordered a 14 day free trial of the product.I paid the required shipping and handeling charges with my Viasa card.I now have been charged $88.95 to my visa, which was not authorized by me.I have attemped tp call the company, but only get connected to a computer which told me to go to www.colonsmart.comforward/faq.php.I am not able to cancel this debit to my account.What a scam!
204 days ago by John P. Husar [send email]
STOP/CANCEL MONTHLY SHIPMENTS.
204 days ago by Terrance Long [send email]
SCAM CANT CANCEL, NO ANSWERSCHARGED VISA 88FOR NOTHING
204 days ago by Terrance Long [send email]
STOP TAKING MONEY 3TIME TRYING TO CANCEL E-MAIL NO RESOND!!!
204 days ago by John P. Husar [send email]
CANCEL #3876
204 days ago by Diana Zapata [send email]
Iam expericing the same proble ms tarted with free trail now getting charged $88 on mymaccount which i did not authorized thi is a big scam
204 days ago by Cynthia Pinckney [send email]
Cancel all orders as of 5/12/08, I am sending all (3) bottles back by mail. I'm requesting a full refund. DO NOT SHIP ANY MORE COLON SMART PRODUCTS. THANK YOU FOR TEACHING ME A VALUABLE LESSON.
203 days ago by Cynthia Pinckney [send email]
2nd notice; cancellation of Colon Smart products for account # 5974, will return all products (3) received, requesting full refund. Credit card company have been notified not to process any more purchases from said company. Thank you.
203 days ago by Martha West [send email]
I want to cancel and this is instructions I have been given.
Do not send any more of your product. I have instructed my bank to discontinue paying from my account.
202 days ago by Alice Gregg [send email]
E-MAIL ME YOU BIG FRAUDS SO I CAN CANCEL THIS SCAM!!!
202 days ago by Katina Fairley [send email]
i would like to cancel my order please do not debit my credit card i am sending back the supply that was just sent to me.

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