Last discussed

1. (0 minutes ago)
Republic Tobacco L.P.
Nasty stuff

2. (1 minutes ago)
Hampton Bay
Some lights not working

3. (5 minutes ago)
USACredit
Unlawful bank deposit

4. (6 minutes ago)
ColonSmart Cleanser
Unauthorized billing

5. (9 minutes ago)
AirFreight Courier & Diplomatic Company
Phishing mail

Consumer tips & tricks

Hidden airline fees that leave golfers teed off

What Asian Americans Should Know About Insurance Fraud

8 exotic but cheap vacations

Worst rating

1. CIC Triple Advantage (-575)

2. Castaway Pools and Spas (-417)

3. KmartFeedback.com (-384)

4. Afni Collections (-327)

5. 360 Share Pro (-312)

Subjects of wide speculation

1. Novelty ID Factory (1322)
Take your money and run away

2. KmartFeedback.com (1283)
$2500 gift card survey!

3. Castaway Pools and Spas (695)
Never came back to finish the job!

4. Dr. Sydney Coleman (567)
Buyer beware!

5. CIC Triple Advantage (535)
Signed up for service I never received and did not want or need!

Stay away

1. Airtel (989)

2. CIC Triple Advantage (336)

3. Sears (308)

4. Direct TV (302)

5. Nokia (296)

Colon Smart Cleanser Complaints - Charging to debit card without authorization or sending product

Review all Colon Smart Cleanser complaints

Colon Smart Cleanser

Posted: 2008-02-28 by Carol Cesario [send email]

Charging to debit card without authorization or sending product

Complaint Rating:

Company information:
Colon Smart Cleanser
Kansas
United States
Phone: 888-765-5557
www.colonsmartcleanser.com

I ordered a free sample (which I received) since then I have had random charges to my debit card (not authorized) and also no product. When I try to call the toll free number no one ever answers or returns calls.

I have called the bank had to close account and open new account.

Very inconvenient and I would say illegal.

Carol Cesario

Comments

United States

Online Scams

Share with others:

More Colon Smart Cleanser complaints

Colon Smart Cleanser - Tried to cancel

Colon Smart Cleanser - Can't cancel account with them!

Colon Smart Cleanser - Fraud

Colon Smart Cleanser - Unauthorized charges

Colon Smart Cleanser - Colon Smart Cleanser

Colon Smart Cleanser - Unauthorized withdrawals

Colon Smart Cleanser - Unauthorized billing

Colon Smart Cleanser - Won't stop shipments

Colon Smart Cleanser - Canceled but was still charged for shipment that was not sent!

Colon Smart Cleanser - returns and cancel

Comments

214 days ago by Brenda [send email]
I have had the same problem- over $180 charged to my account, no answer when calling. Had to cancel my credit card and report it as stolen today.

213 days ago by Brenda [send email]

I did the same thing,and now they have took another 87.91 out of my bank acct, i tried to email that email address they have,[ no such email address] i dont know how these people are getting by with this, and i am afraid they are gonna take it out of my acct again next month,can u please tell me something that i might be able to do. I am going to my bank this morning ,, i thought you had to sign papers at the bank,when u wanted something took out of youre acct,every month? but apparently not, i will never get caught up like this agin. thanks and have a nice day, Brenda from Ky,

213 days ago by Cathy [send email]
I just dicovered the charges, has anyone been successful in removing the charges or canceling the "order"? I haven't seen any product other than the sample. HELP!

212 days ago by Rev Harriett Haggens [send email]
It has happened to Me and I am going to let my bank know about the complaints I called the 888 765 5557 and it never answers it is only a recording I have been billed $88 without my permission

210 days ago by Tashia Buchanan [send email]

Had$108 taken from my account as well, haven't figured out how to get my money back. They sent me a second bottle, however i did NOT ask for it. This company is doing something illegal! I am cancelling my card with the hopes they cannot still access my account. I plan to report them to the BBB. However, i've noticed company's with bad ratings from the BBB, don't go out of business. They just continue to prey on unsuspecting individuals

206 days ago by Judith Gutowski [send email]
I have also had the same problem...No answer when calling. Charges being made to credit card and unable to sent mail to their e-mail address. I also did not authorize any of these transactions.

200 days ago by Someone Whotriedthis [send email]
yeah thanks guys for your posting this info, i tried the same thing...though i was able to get an e-mail through, i replied back to the e-mail that they sent me regarding something being sent to me though i have not heard back yet.. i just sent it today...

200 days ago by Someone Whotriedthis [send email]
hi i got out and this is how ... okay yeah just got an e-mail from them and i sucessfully cancelled my subscription from them so yeah just replied to the e-mail they sent you confirming you shipment of the product..and tell them you want to cancel and you'll be out of this mess...

196 days ago by Tianna [send email]

i ordered the sample and it came with a little notice that said i would receive monthly shipments and how much they would be. it also gave a number to call to cancel. i misplaced the number so i looked up my bank statement and saw that they had already charged me for a shipment. i went to the post office and low and behold, there it was, waiting for me. i refused the shipment and called the company (took a few days to get through). the guy said my subscription will be cancelled and i should receive a confirming email. when they get the product back, i will receive my refund. so now i'm on the look out for my refund and to make sure they don't send me anything else. but so far not as painful as other's experience.

195 days ago by Carolyn Shiell [send email]
This is what happened to me as well. What is being done about it? Is anyone doing anything to get our money back? I don't see where I can contact the company directly. Is there a company? Where are these emails going--just back to the company so the BBB does not get contacted? I have a lot of questions and no answers. If anyone has answers, please let me know. Thank you.

195 days ago by Veatrice H. Mccloud [send email]
I have been trying to get the $88.00 plus they took from me back for 3 1/2 weeks now. I did talk to someone at the company(?) so I'm just waiting as well. It seem to me that scam artist like colonsmart soon be band from doing anything on line. If it had not been for my bank knowing me and how I spend my money they would have gotten more. Believe me they tried but was blocked.

189 days ago by Robert [send email]

YOU HAVE TO BE VERY CAREFUL WHEN YOU ORDER PRODUCTS SUCH AS " COLON-SMART" ESPECIALLY WHEN YOU PAY BY DEBIT OR CREDIT CARD BECAUSE BEFORE YOU FORWARD YOUR ORDER YOU MUST SCROLL TO THE VERY BOTTOM OF ORDER PAGE AND READ THE VERY FINE WRITTING" TERMS AND CONDITIONS" THEY STATE ON IT THAT YOUR CREDIT CARD WILL BE BILLED $88.OO AUTOMATICALLY FOR TWO MORE BOTTLES AND THEY WILL CONTINUE TO DO THAT EACH MONTH. IT'S CALLED TRICKS OF THE TRADE, SO I WOULD SUGGEST IN ORDER FOR YOU TO AVOID THEESE UNWANTED AUTOMATIC CHARGES ON YOUR CARD OF $ 88.OO JUST GO TO YOUR BANK AND GET A NEW CARD NUMBER RIGHT AFTER YOU ORDER YOUR TRIAL PACKAKE...

188 days ago by Andrew [send email]

People complain about just everything these days. They never read the fine print and then they WHINE and say why me when they think THEY have been abused. Don't whine about being taken advantage of when thats not the case. In other words educate yourself on the terms. If the Seller is offering a free trail and then after that monthly billings for your replenishments KNOW THAT and cancel before the trail ends. Don't forget to do it and then WHINE ABOUT IT...IT'S YOUR FAULT. Many Many companies offer the same thing. For example, RONCO and numerous online websites. Most of which offer a free trail and then a monthly billing for example NETFLIX, GOTOMYPC and several others. Also, this is America the land of opportunity. It might be possible that the company is experiencing growth and having trouble keeping up with it. Be persistent and follow through. Don't wait for your refund to fall on your lap. Further more if you cancel and get confirmation of it the keep that. That way you get your refund faster. Come on America lets not all act as dumb as our leaders and lets get smart about what we do with our money and READ THE TERMS AND CONDITIONS...STOP BEING SO LAZY...

187 days ago by Mildred [send email]
I also orderded a free trial for which I was charged $4.95. Within the same month, I received two bottles in the mail and charged $88.00. I called Colon Smart and told them I had not autherized any charges on my credit card and I was returing the cleanser. I canceled further delivers as well; however, to date, I have not recieved my refundwhich is now one month later.

185 days ago by D [send email]

Please note that I IMMEDIATELY cancelled my product.

That's nothing. On 04/07/08 I submitted a cancellation in approx. 2 hours, due to site on...as I could not get through on the phone-line eternally busy. I received a written cancellation notice but they already billed me $3.95. From 04/07/08 until 04/10/08, the line was constantly busy when I called. I called 1-888-765-5557 today, 04/11/08, & the message on the recorder stated that I reached the Economic Development Corp & Film Commission of Sarasota County. In speaking with the receptionist, she claimed to only be there a month & didn't know anything about Colon Smart Cleanser. I asked her what number I called & she gave me a 914-___-____ & then wanted my information so she could check into it & get back to me. I said isn't someone there I can speak to now due to being on the phone & was transferred to a "Tina" who claimed that their number was a 800 number with the last four digits being 5777, which was very close to 5557. She also claimed to see nothing on the internet about Colon Smart Cleanser...she wanted to know if I dialed the number correctly & I advised her I called it several times to make sure so it appeared she played dumb. She also reiterated that this was the Economic Development Corp & Film Commission of Sarasota County.

I attempted to call the number back after this & now it rings & rings only to have a recorded message come on that your party is not answering, try your call again later & now you will be disconnected.

Can we SCREAM what appears to be FRAUD NOW!!!

I googled them & found this information. How sad that people are not getting their products & being charged, if that is the case as well as other aspects of immediate cancellation & possible further charges, etc...

185 days ago by D [send email]
PS... They have still not responded on if they shipped the product that I cancelled, furthermore, I have not currently received a credit.