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| I also was done the same way but got a special discount if I ordered TODAY it was 195 for shipping and handling I saw 2 charges for over $143.00total automatically charged to my account and I called and they said mama you were supposed to call and cancel in 14 days so DO NOT GET CAUGHT UP IN THIS LIE. IT IS NOT A trial it is a TRICK !!! I am very disappointed in that people can do this to you. And I promise you it DOES NOT work like they say. Why am I telling you instead of letting you get caught up in the same scam cuz maybe you can save some one else and som one else etc... THIS IS BS STOP THE TRICKS THIS IS A TOTAL RIP OFF. I will not be suckered in again by any of them and if any of you have this product and intend to stop it DO NOT FORGET TO get your authorization number . You reap what yo sow people I hope they get theirs |
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IOS Marketing offers a colon cleanse and an acai product under a variety of names and website.
For those who thought they read the terms of agreement carefully, please take another look. This is not rocket science, but it is a lesson in how fraudulent companies use misdirection, misleading language, and omission of pertinent facts to scam the consumer.
First, the fourteen (14 ) day trial starts from the day of your order, not the date you receive the product, therefore, your free trial is not fourteen days, but a much lesser period. Deception!
Second, if you are not satisfied with the product, you must cancel within fourteen (14) days from the original date of the order, not the date you received it. So, if it took a week or so to get your shipment, you only have a few days before you are required to cancel. Misleading!
Third, if you are not satisfied with the product, you must return it to them within thirty (30) days of the original date of the order, not the date you received it, and they must receive the return by that date. So, if it took a week or so to get your shipment, and you did cancel in time, you might have to use expensive FedEx or UPS overnight service to get it back to them.
Forth, where do you send the return? There is no physical address where to send your return on the bottle, the website(s), the shipping invoice, or the product information enclosure. This is fraud! For the Acai Pure Detox website, their terms of agreement clearly has a space for the address, and just as clearly, it has been removed. Thus, they have prevented the consumer from complying with their terms by omission!
By rights, you should send a USPS certified letter to cancel such memberships, but you need an address! A phone call, unless recorded, is not substantive proof. An e-mail can serve, but they seem to shut down their servers outside of their business hours.
NOTE: To send e-mail, use Microsoft’s Internet Explorer, not Mozilla Firefox, as Mozilla blocks outgoing e-mails with their e-mail address as “spam.”
Here’s my e-mail:
Subject: CANCELLATION OF MEMBERSHIP & RETURN OF UNUSED 14 DAY FREEE TRIAL PRODUCT
I ordered your product during the week of xx/xx/2009 and I received the product on xx/xx/2309. As of xx/xx/2009, I have determined that your product is not right for me. CANCEL MY MEMBERSHIP AS I AM NOT SATISFIED WITH THE PRODUCT. DO NOT SHIP ANY MORE PRODUCTS OR CHARGE MY CREDIT CARD FOR ANY CHARGES OTHER THAN FOR SHIPPING AND HANDLING OF THE FREE 14 DAY TRIAL.
Therefore, I require your postal address by xx/xx/2009, so that I may return the item according to your terms of agreement and 100% Satisfaction Guarantee. I understand that I am responsible for the cost of shipping the product back to you.
IN YOUR TERMS OF AGREEMENT, YOU DO NOT INDICATE A POSTAL ADDRESS TO WHICH I MAY MAIL MY RETURN IF I AM NOT SATISFIED. THIS LACK OF ADDRESS INFORMATION PREVENTS THE CONSUMER FROM COMPLYING WITH YOUR STATED TERMS AND THEREFORE IS A FRAUDULENT BUSINESS PRACTICE. Failure to provide this information in a timely manner will be regarded as a breach of contract and fraudulent business practices on your part and reported to the Federal trade Commission |
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Date
127 days ago by 
