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Coldwell Banker Mortgage Complaints - Customer Service

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Coldwell Banker Mortgage
Posted: 2008-09-16 by Tulsa_Hurricane [send email]
Customer Service
Complaint Rating: 0 % with 0 votes
Company information:
Coldwell Banker
Tulsa, Oklahoma
United States

They do not know how to manage the escrow accounts. They overcharge, threaten you when you complain and try to use scare tactics. My payment went from 373 to 485 because the mis-managed the monies in it. If you try to contact them it is impossible. They only provide an automated call number and I have still not found a way to get around it.
Comments United States Loans
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Comments

56 days ago by Nothappy@yahoo.com [send email]
Same thing happened to us. Payment went up 12%. That's a huge bump just because they didn't properly manage the escrow. The stated that it was part of the business and it was my obligation to be able to pony up and pay. The rep I got on the phone was surprised that I wasn't comfortable with it.

Anyway, the only thing you can do is have them spread that increase across 36 months. You still have to pay the difference but it's not as dramatic.

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