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Coast to Coast Voice Complaints - fraudulent billing

Review all Coast to Coast Voice complaints

Coast to Coast Voice
Posted: 2008-09-15 by RandyB [send email]
fraudulent billing
Complaint Rating: 100 % with 3 votes
Company information:
Coast to Coast Voice, LLC
Missouri
United States

I was billed $12.95 on my AT&T land line bill for voice mail services from Coast to Coast Voice, LLC. I did not authorize the charges. In fact, I never heard of the company before this billing. I called the contact number, and the polite operator told me I would receive credit in 2 to 3 billing cycles. I asked her how the charges ended up on my bill. She said (conveniently) that their computer was down so she couldn't tell me.
Comments United States Telecommunications
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Comments

67 days ago by L.p.goodwyne,jr. [send email]
Coast to Coast Voice was added to my phone bill and I didn`t
okay this and I want it removed. from AT&A phone billing for last month and this month. I can`t find a phone number to call
about this, everyone passes the buck and I will not pay it.
my number is 770-971-5657
62 days ago by Rg Skipper [send email]
I was "crammed" also by this company through their partner, Enhanced Billing Services, INC. I also have ATT. This happened to me two years ago by the same company and ATT (then BellSouth) was supposed to put a block on 3rd party billing to my account. Obviously, it didn't work. I complained to ATT and they said they "had" to bill becasue of federal regulations. Right. I can't find a contact number for the company to have them remove the charges. ATT said they couldn't do it. Help!
59 days ago by Kiley [send email]
I've had the same 12.95 charge on my AT@T bill plus some others. I called the others and got them to credit the account but I can' t find a number for the Coast to Coast Voice LLC. If anyone knows their number please share so I can get this charged stopped and credited.
55 days ago by Susan Kelley [send email]
I too was scammed by this company, but I use Verizon. I called Verizon and they sent the charges back to Coast to Coast Voice, but they did tell me to call them. There was a 800 number on my bill, but I don't have it with me right now. EBSI (Enhanced Billing Service) is the company that I called and they told me that this service was added by a Douglas Swift on Aug 28th. I asked for the IP Address that this online request came from and she said I would need a court order for any other information. She asked for my address, but I wouldn't give it too her. I told her if I get billed next month that I would be putting in a complaint to the BBB. She still kept insisting that I give her my address so she could compare to what was on file. I said you tell me what address you have, because apparently you know it. She wouldn't give it to me because of privacy issues. I again told her to stop billing me and I wasn't giving her my address. She just said fine and have a good day.
55 days ago by George [send email]
Lets the face the root cause of the these type of ripp-off scams by big cooperations.
The Federal Government and most of the elected officials are in bed with these crooks to milk every penny out of us, the working man.
How many CEOs of any major cooperation that has gone to jail for trying to ripp-off a custome? I bet none.

Its time we take back out Country, I am not sure how, but our States and Federal governments no longer work for the interests of us the working people.
47 days ago by Sharon [send email]
FYI - ESBI's phone number is 888-900-3724. This was for Coast to Coast which put an unwanted and unordered service on my phone bill. A little explanation follows.

I just received my phone bill from Embarq and found this company on my phone bill with a charge of $12.95 plus taxes totalling $13.76. I called Embarq and told me it was one of those computer pop up boxes that may have been "accidently' clicked on and added to my phone bill. Embarq marked the charge as disputed and told me to call the number on the bill - which was ESBI.l Melissa at ESBI said they were a clearinghouse for various companies including Coast to Coast. I was asked for my address which I refused to give, stating I wasn't giving out any more information to them but I wanted the service cancelled immediately as I did not order nor wanted this service.

The phone number for ESBI on my statement is 888-300-7324. Hopefully this will be coming off my bill very soon or I will be making more calls to this company as well as my phone company.
35 days ago by Karen [send email]
Coast to Coast phone # is 866-576-1873, they put you on hold forever.
14 days ago by Donna [send email]
I just got my phone bill and notice an increase of $27.72.
i notice ESBI added $13.86 & OAN added $13.86 on my bill. I
call the 1.888.298.3724 & for OAN 1.800.295-3933 and had them both remove the charges. I then call AT&T and have them remove the surcharges.
12 days ago by Kim [send email]
I too had the pleasure or you could say nonpleasure of dealing with Coast to Coast as well. I received a charge for the past two months on my phone bill and I did not catch it the phone company did. They took the amount off my bill and told me to call the number on my phone bill which was 1-888-293-3724 and I was transferred to the customer service department of Coast to Coast they informed me that I had requested this service and that they would remove it and credit my account in one to two billing cycles. Now I asked the woman if Coast to Coast had a web address and she insisted no but then I asked her if they had an email address and she informed me it was support@coasttocoastvoice.com so in my research I plugged in CoasttoCoastvoice.com and found their infamous web site but all you can do is log in. This is terrible that they do this to us AT&T and Coast to Coast. I hope that the number and web address and email may help someone else as it did me.

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