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Club Pogo Complaints & Reviews - Unable to play pogo games |
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Unable to play pogo games
Complaint Rating: 
Company information:
Club Pogo
United States
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I have been charged for Pogo and not been able to play pogo games for 3 yrs. with the exception of a couple of months. Please credit my account. I will take my hard drive in for repairs to see if there is a problem. Sometimes I get in, like poppit or lotto but they freeze before I can start, or not even download. I miss playing my lotto and poppit. Thank goodness for aol free games.
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 United States |
 Gambling Games |
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| WHY DO I GET TO PLAY POGO GAMES WITH NO PROBLEM FOR A FEW YEARS AND ALL OF A SUDDEN THIS AFTERNOON I CAN'T DO SQUAT---I TALKED TO SOMEONE ONLINE AND SHE SAID IT WAS STRAIGHTENED OUT BUT ITS WORSE THAN EVER---MY NAME IS FRED A. HATHORNE AND MY E-MAIL IS FUDSY003@AOL.COM--MY FAVORITE RESTAURANT IS JAKES MY MOTHERS MAIDEN NAME IS BOWES----WHAT THE HECK ELSE DO YOU WANT MY SERVICE RECORD?--- i'm also an american born citizen and a veteran. |
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| I JUST INSTALLED JAVA AND I STILL CANT PLAY ANY POGO GAMES, CAN SOMEONE TELL ME WHAT TO DO. |
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I received this e-mail from Pogo when I was having trouble playing and freezing all the time. I installed a different version of Java (Microsoft Virtual Machine) like they said and it works perfectly. Just follow the directions. Good Luck.
Greetings,
Subject
Reference #: 080223-006379 Subject: Java 1.6.0_03 (Sun Microsystems Inc.) Win...
Discussion Thread Response (Elysia)03/26/2008 02:15 PM
Thank you for contacting technical support. I am sorry that you are experiencing difficulty.
Can you try using the MS Java instead of the Sun Java? Prior to making this change go ahead and uninstall any current version of "Sun Java" under the control panel, then follow the instructions below to set your browser to use MS Java.
-Open Internet Explorer
-Click Tools then Internet options
-Click the Advanced tab
-Scroll down and unselect Java (Sun) "Use JRE 1.5.0_0x for (applet)
-Check the box under Microsoft VM "Java console enabled"
-Hit Apply/OK
Go ahead and try playing the game again.
Here is a link to get the Microsoft Java Virtual Machine. This site is not affiliated with Electronic Arts so if you run into any issues please consult with your system administrator.
$#+@://www.gamecolony.com/msjava.shtml
How to Disable Sun Java and Install Microsoft Java
(Although it's a bit harder to install, Microsoft Java is faster, more stable and provides better graphics.)
To use Microsoft Java, you would need to disable Sun Java first.
How to disable Sun Java:
Open up Internet Explorer and go to the 'Tools' menu located on top of the Internet Explorer window. Here, select 'Internet Options'. Go to Advanced' tab and scroll down until you see Sun Java. Just uncheck the box and hit 'Apply' then press 'OK'. Now your are ready to install your new Microsoft Java.
How to install Microsoft Java:
To install Microsoft Java on your PC, click on the link below and save to 'My Documents' or wherever you normally save.
*&*&://www.gamecolony.com/temp/msjavx86.exe
Double click the file and click install.
After the file is installed, it will ask you to reboot/restart your pc...click yes.
When your PC restarts, open up Internet Explorer and go to the 'Tools' menu located at the top of the Internet Explorer window and select 'Internet Options'. Now go to 'Advanced' tab, scroll down until you see 'Microsoft VM' and make sure all 3 boxes are checked. Now select 'Apply' button and then press OK.
Click on the link below to get an update for Microsoft Java version 10 and save it to 'My Documents' or where you normally save.
+&&@://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/MSJavWU_8073687b82d41db93f4^$a04af2b34d.exe
Double-click the file and install it. After it installs, it will ask you to reboot/restart your PC...click yes.
When your PC restarts, your new Microsoft Java should be ready.
Switching between Sun Java and Microsoft Java Virtual Machine (for Windows ME, Windows 2000, Windows XP)
Both Sun java and Microsoft Java can reside on the same computer without creating a conflict.
Sun Java is updated very often, sometimes weekly. It is still, in general, slower and less stable than Microsoft Java.
(If you are technically inclined: the thread management functionality in Sun Java is less robust than in Microsoft Java which makes Sun Java a far less desirable choice for games for now.)
If you are using Microsoft Internet Explorer, you can easily switch between Sun Java and Microsoft Java (you'd need to have both installed as per above).
The procedure of turning back on your existing Microsoft Java is slightly different depending on which version of Sun Java you have installed. In both cases, you'd need to turn off Sun Java from your Internet Explorer and then Microsoft Java would 'kick in' on its own.
If you have Internet Explorer browser and Sun Java version 1.5.0 and later, you'd need to go to your browser's menus: Tool/Internet Options/Advanced. Here you'd need to find Java (Sun) item and uncheck it & press OK. Then, you'd need to close/reopen Internet Explorer.
If you have Sun Java plugin for the previous version of Sun Java, you'd need to go to Control Panel/Java plug-in/Browsers tab. Here you'd need to uncheck Internet Explorer & press OK. ((On Windows XP, Java Plugin can be in Control Panel/ Other group)
Once you uncheck Internet Explorer from Sun Java Plugin - Microsoft Java should take control upon browser restart. This will only happen IF Microsoft Java is present and correctly configured. If not present/configured, then you can still get it by (1) installing Build 3810 (see above) and (2) installing Windows Updates (see above)
If you have any further questions or comments please simply reply back and we will do our best to address your concern.
Please feel free to contact us back again or visit our help site at help.ea.com
Sincerely,
Elysia
Customer Support Representative III
Electronic Arts |
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| For the last month I have been unable to play any pogo games. I am a .member |
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| i would like to know why i cant get into pogo club i paidc43dollers and am not able to get in you got my money i got nothing im very dissapointed in thise4662 |
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I AM NOT ABLE TO GET INTO CLUBPOGO. MY E-MAIL ADDRESS IS boopie911@windstream.net I HAVE PAID MY SUBSCRIPTION UP UNTIL JANUARY 10, 2010. I Am very unhappy about this situation. PLEASE HELP ME WITH THIS PROBLEM. THANK YOU.
boopie911@windstream.net |
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| I agree with this. boopie911@windstream.net |
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| I agree with all of these people that have a complaint about pogo. It does alot of freezing up and sometimes you cannot log onto any of the games. Maybe someone need to try to do something about this and make playing these games more enjoyable. That would be nice. Do away with all this freezing up and pop-ups that we get. |
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| tests say my Java is running fine but when I try to get into club pogo games it says it isn't. what did pogo do during their weekly updates to screw it up was fine before I shut down for that. |
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| I have been a member for several years. Why is it that every year about this time I can't get on. Everything from my tool bar where I click my little penquin icon it has disappeared. Please, clen up your act. |
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I've been a pogo subscriber for serveral years, and am paid up until June 2010. The problem is, I was playing "Spades" and at about 4:20a.m. I was booted out of the game; the message read,
"banned due to prior behavior." Well, what does that mean? Further, it stated "temporarily
suspended due to a violation of terms of service" in other words, they say I either:
1. Used abusive/offensive language
2. Harrassed someone
3. Impersonated someone
or
4. Send 50 messages per day
Which is it, and when did this suppose to occur? I really need some answers here. I'm a full time student and really don't have time to play any pogo games, only began today Xmas, since its winter break from school. Why is it you can't speak to pogo directly? This is outrageous and
unexceptable. Is the Better Business Bureau, the only option to settle this matter, afterall I paid
to play these games. |
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| I am having trouble again loading the games. Why does this happen so often? Please help! |
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| You have got me up and playing my games before so please help me again. Thank you! |
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| i lost my pogo club 1/29 i have ove 3 millons tokens had to buy again 1/30 i was under player cjazzy 61 hope you can help me |
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| eis there a way i can get rid of facebookver since face book entered ive been having trouble getting into poppits |
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| I have played Pogo games for about five years, lots of mishaps but never complained, but this last one has got me very upset, I avoided clicking on the advertisment that is put up between games by Pogo until just a few days ago, now listen to this, ever since I clicked on that advertisment I have received more than six spam letters, I feel they have sold my personal information and that is why I am receiving these emails, isn't there a law against that, if not there should be, I am 80 years old, and I don't feel I need this aggravation just for a few moments of joy in playing a game. I thought Pogo was a repectable business. |
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| I ALSO HAVE THE SAME PROMBLE. CANT PLAY THE GAMES AND DIDNOT KNOW HOW TO GET IN TOUCH WHITH ANYONE ABOUT THIS HAVE NOT BEEN ABLE TO PLAY AT ALL SINCE THE 6TH OF JULY 2010 A LOT OF MONEY GOING TO WASTE. SO CANCEL MY SUSCRIPTION, AND GIVE ME CREDIT. THANK YOU' |
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| Can't get to pogo club games starting today. was told aol has cancelled Pogo contract. when I get to the new home page, they want my password and user name. after I put them in, I'm told neither one is correct. I contacted the customer service and asked that they send me my password and user name. they both are the ones I used. What's going on? When Pogo makes a change, they should contact club members of it and tell them how to get in. |
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| all the above i hold heartly agree with, when are you going to get pogo games strightened out, jeeze come on, get it right or get out. refund our money.okiecrowbait1 |
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| I have been a member for many years and so has my husband so they have double our money, and other then the games freezing things were fairly good. Now however I cannot get into pogo at all and it is very frustrating. l have spent many hours on the phone with my ISP and even they were unable to help me. What is going on, if this keeps up we will cancel our membership and go to another website where games are available and the site actually works. frickedian |
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