Complaint Rating:

Company information:
Club Pogo
4510 Texas Trail
Madison, Wisconsin
United States
Phone: (608) 335-5265
www.pogo.com

Pogo banned me for two days for a reason I disagree with and so do some witnesses who witnessed the person who reported me. I was in mahjong safari when someone talked about getting help with badges and said I do too and for word games I use a dictionary then someone said that was cheating and then I said I use this program where you type in letters yourself that go with mixed letters then it gives you words that go with them, then I have to do the rest myself. It is not a cheat. It just helps me and does not play the game for me. Only cheats I know are the ones that play for you. I can't get in touch of anyone by phone and my explanation is confusing or not good enough for writing to people online at EA and pogo. Just like many of you have had, it is hard to do anything or get anything fixed by asking customer support online because they are not helpful. My other complaint would be to get a phone number and get real people on the phone.