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ClickBank Complaints - Failure to provide service!

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ClickBank

Posted: 2008-02-16 by Jesse Cohn [send email]
Failure to provide service!
Complaint Rating:  0 % with 0 votes
Company information:
ClickBank
917 Luskl St
Boise, Idaho
United States

Ordered "basic pass" in order to perform criminal checks. Service was ordered over two months ago (11/28/2007). My credit card was billed two days later. I have sent several e-mails to the support service. I have not yet received a response, nor am I able to access my account. I am aware that other individuals have filed complaints against this company.
Comments United States Government & Police
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Comments

122 days ago by Brandon Doyle [send email]
Sorry to hear of your negative experience. If you feel the product or service was unsatisfactory, I would try to resolve it with the publisher first. It costs the publisher much less to make you happy or refund your money than to go through the pain of a chargeback.

Allow me to introduce myself, I am a software publisher and I use ClickBank to handle all my financial transactions. Unfortunately, the problem is not with Clickbank but rather the publisher. Clickbank has thousands of these publishers and unfortunately there ARE some shady ones. Clickbank tries to weed them out, but they obviously can't get everyone.

I am here to tell you that there are honest publishers and Clickbank is a reputable company for managing online financial transactions.

I hope that helps.
Thanks for supporting small business.
Small publishers can't do it without you.
- Brandon Doyle
http://doylesoft.com

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