Cleverbridge review: unathorized charge 62

I purchased your product on 11/25/2013. RN#[protected] IN#BKD-[protected]. ID#IJE97-S73BJ Key#GJVB-6T6W-UTJF-LMNN. I had to reset my computer due a problem from a company who messed up my drivers now I need you to reset my Malwarebytes. Thank you. James Carlisle 1028 N6th St. Reading, Pa. 19601

There is a charge of $29.95 on Sep. 19, 2013 that I am trying to find out what was purchased, by whom and how. i.e. on line of at a brick and mortar store.

Dear Joan
The license of our products is valid for one year only after which you will have to purchase it again if you wish to continue using the product. You do not have to renew any of our products after 2 months.
For the further assistance, please reach us at http://support.systweak.com.

Regards
Systweak Software

I have the same problem. I don't know who they are and what I am paying for. I am trying to find a phone number so I can call and cancel this auto draft.
Mary Emmeck
Pelion, SC

see above comment.

Management for cleverbridge.
I ordered Driver Performer from your company. Invoice #: AKD-[protected]; Lic.# [protected]; When I downloaded the program and ran it, it told me that I needed 30 driver upgrades. However, it only gave me 5 of them before quitting. Then it totally disappeared from my computer altogether.
Besides the improper working of the product, I did not actually need the 3 PC upgrade portion, as I only have one computer. Somehow that extra purchase was not planned. Therefore, I want a complete refund of my $39.90 because I am not even going to try to re-download or re-use the program. You have all my information regarding payment and mailing address as well. Please handle this immediately by whatever method that works best for you.
Clayton L. Freeman

I just paid $27.47., but I am told it only covers 2 months., to April 27th. I thought it was for
a year. Systweak Inc. Ref # [protected] Last 4 numbers are my phone number. Joan Duncan

bduncan9@telus.net

Promptly charged my credit card but have received nothing in return.

Dear Mary,

Thank you for your post. We have located both orders within our system and are happy to refund you for the duplicate. Since we do not want to deliver personal information on a public forum, we kindly ask that you contact us directly so that we can provide you with further information regarding your order. We can discuss what the purchases were for and when they occurred as well as refund details regarding the duplicate. We have provided our contact information, which includes a phone number and email address below:

http://www.cleverbridge.com/?scope=cuseco

Sincerely,
cleverbridge Customer Support

send my money back

please post to my account

PLEASE CREDIT MY ACCOUNT WITH 39.90

I WAS CHARGED 39.90 TWICE

The fact that Cleverbridge doesn't post what company is getting the charge is worrisome at best. I, too, have a charge to my account, for $27.47, and which I don't think was authorized by anyone I know, including me. It feels like a fraudulent process at best.

I went thru them for software from esupport and paid thru paypal. Paypal must be in with them because their guarantee of refunding monies if not what you got does not seem to apply to them or esupport! all are rip offs!

Dear Charles,

Please contact us directly. We have provided a link to contact us in every response above. We have provided it for your convenience once again below:

http://www.cleverbridge.com/?scope=cuseco

Sincerely,
cleverbridge Customer Support

I, too purchased a product from one of your companies early in 2011 and am still waiting for the licence key, to use the product. Almost a year has passed, and still waiting for the email containing, a key or any or any other object of it's kind .I suggest use the U.S. Mail to: Charles Larson St. Mary Manor 701 Lansdale Av. Lansdale, Penna, 19446. Your speedy respnce will be greatly appreciated. Thank You

Dear John,

cleverbridge is the e-commerce partner for a number of online businesses and therefore our name appears on credit card statements in place of the company from whom you purchased the product. As we can see from our records, you contacted us on October 3, 2011 and we refunded you for this purchase. If you would like to inquire about this further, feel free to contact us.

You may access our contact info at:
http://www.cleverbridge.com/?scope=cuseco

Sincerely,
cleverbridge Customer Support Team

I recently noted a charge to my credit card for $29.95 from Cleverbridge for some unidentified product. I did not authorize such a purchase and I have no receipt. This must have been a mistake. In case of a mistake on my part, please inform me as to the nature of the product for which I was charged and what steps I should take to take care of this matter. If I do not hear from you, I will submit a complaint to the Better Business Bureau. I hope to hear from you by return email. Thank you

John R Carpenter
137 Wells Pt. Dr.
Irmo, SC 29063
803.732.1116
jcarpentersc@aol.com

My credit card was charged for $29.95 for some unidentified product. I didn't authorize this charge and I have no receipt. I want it credited back to my account immediately. I did not authorizthis purchase. I have never heard of your company. I would appreciate a refund to be posted no later than Monday, Oct. 3. If not I will submit a complaint to the Better Business Bureau about this matter. Thank you.
John R. Carpenter
137 Wells Pt. Dr.
Irmo, SC 29063
803.732.1116
jcarpentersc@aol.com

Dear Customer,

cleverbridge is the e-commerce partner for a number of online businesses and therefore our name appears on credit card statements in place of the company from whom you purchased the product. Please note that without more significant information we cannot locate any orders that have been placed in our system at this time. At this point we kindly ask that you contact us in order for us to locate any orders in our system and assist you with your inquiry.
You may access our contact info at:

http://www.cleverbridge.com/?scope=cuseco

Sincerely,
cleverbridge Customer Support Team