Complaint Rating:

I tried to change my account with this company and they could not because I did not have my 3 digit security code on the back because the credit card I originally used became inactive. My bank could not give my security pin over the phone so they had to send me a new one. ClearWire tried to run my credit card 3 times which I told them would be inactive. They have called me twice a day to get my account number, and I told them repeatedly I would call them when I got my security pin from my bank, and they had documentation of this. So I can understand them calling me, somewhat harassing but, nonetheless, calling me everyday. Then I called them and updated and it went through.

Here I am sitting at work and I recognize their number- ( they were just calling and not leaving a message) so I call them and say what's the problem, I just called you with my new account number? They said oh we tried running your card so we have 3 failed attempts and they are backlogged. This is harassment, you keep calling me and I gave you the information, he said he was sorry, but I really don't appreciate being called everyday when I told them this. This is very upsetting.