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ClearWire Complaints - No service, won't cancel service!

Review all ClearWire complaints

ClearWire

Posted: 2008-01-21 by Joanne Decamera [send email]
No service, won't cancel service!
Complaint Rating:  67 % with 3 votes
Company information:
ClearWire
United States
Phone: 2098472136
www.clearwire.com

Clearwire service. I signed up for clearwire in april. After calling emailing and begging they finally canceled my service in November. I spent about two hundred dollars on service that never worked. Clearwire even admits that my modem was out of range of their service and that I should not have been sold the service in the first place but they will not refund my money for service that they never provided. I made many attempts to have a tech come out, but every time the tech would just call me and tell me I was out of range. I don't want anyone else to have to go through this same heartache. Why is a company selling services to people that are out of range? Then the have the audacity to tell me that I need to find a friend who can take over my service so that I don't get charged an early termination fee. This company makes you sign a contract for something they can't provide and then won't make good on there end. What a joke. Somebody should sue them or shut them down.
Comments United States Internet Services
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Comments

62 days ago by Truth [send email]
Clearwire can go to HELL! I moved less than a block away from my original location and all of a sudden I’m out of the service area and they are trying to charge me a $250 cancellation fee. To avoid the fee they suggest passing the service off to someone else. I would not recommend this internet provider to a dog, nonetheless another human being. They are insane.

All I get are 800 numbers and fax numbers from customer service reps and their “supervisors” and I am told that that is as far as I am going to get. So I am now contacting my local news station about the issue to see if they can air out some of Clearwire’s dirty laundry concerning their inadequate service and unfair practices. Rip offs! DO NOT SUBSCRIBE TO CLEARWIRE.

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