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ClearWire Complaints - Clearwire believes World Of Warcraft is abuse of their system!

Review all ClearWire complaints

ClearWire

Posted: 2007-09-05 by Shawn Hannah [send email]
Clearwire believes World Of Warcraft is abuse of their system!
Complaint Rating:  100 % with 1 votes
I signed up for Clearwire 6 months ago. A month ago my friend invited me to play WOW. I purchased the game and began playing. The game bogged down and the connection speed was worse than dial up service.

I called to speak with Clearwire and was informed that they don't support gaming. I asked to be released from my contract since it was not something they advised at the signing. They stated that my lawyer should have covered their terms and conditions with me before I signed their online form.

No where on their site does it clearly state that they don't support gaming. The only thing they show you is that you can not abuse their system with streaming video and audio. I use more bandwidth downloading a movie on Itunes than when I play WOW for an hour.

I understand their system may not work well with games but they should allow people to cancel the subscription for a service they can not provide. That statement on their terms could be said of any usage online.

I will not renew nor will I ever tell anyone that Clearwire is worth signing with for any length of time.
Comments United States Internet Providers
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Comments

453 days ago by Joe Arellano [send email]
Mr. Hannah,

I had sent you an email via the complains board website. If you can, please read it, as I would like to discuss your concern further. Thank you!
447 days ago by Shawn [send email]
Did you read the terms of service when you signed the contract? The company does not support games because of the latency. Online games already have a latency and so does WiFi/wireless with both Wireless and gaming together there's even more latency. How can a company solve your gaming issues? It's called customer research before you sign a contract for 1 year or 2 years you should do your research about internet service what it does or can do for you and what it can't. Just because you can't play some lame game over the service doesn't mean you should be out of your contract. You weren't playing WoW for 6 months after you signed up and started using the service you said so yourself. So all the sudden you jump into gaming and expect your wireless service to comply... When I got my small sports car I wasn't into car audio, now that I am and all my audio gear doesn't fit in the car am I supposed to ask the dealership to take the car back and not owe them another dime?

I swear there's a lot of whiners on here for no reason, you guys are crying over things not even within clearwire's control but your own control and expect a company thats in the business to make money comply with your whims. Get real, economy doesn't work that way, take a few classes in economics and then post the same complaint.
440 days ago by Cindy [send email]
I have only been a Clearwire customer for a few weeks. What a SCAM. They have very deceptive advertising and their sales rep lied about their service. I was with a cable ISP which was lightening fast. They said their service was faster and the quality was better. I can't stay connected for any length of time and what took my high school student to do in one hour now takes three. WORD OF MOUTH speaks loud and clear and you can better believe I will spread the WORD. Have you thought about filing you complaint with the Better Business Bureau or the Federal Trade Commission.

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