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CleanWhites / DazzleSmile Complaints - FREE TRIAL SCAM

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CleanWhites / DazzleSmile
Posted: 2009-11-06 by   Jhurst08
FREE TRIAL SCAM
Complaint Rating: 0 % with 0 votes
Company information:
CLeanWhites
Georgia
United States

Do not fall for the DazzleSmile or Cleanwhites FREE TRIAL period. They say all you are paying for is the shipping for a 14 day trial of their product. The truth is once u get the product the invoice tells you that you are now signed up for a monthly charge of 79.99 plus s+h. They tried to do it with three different company names, and charged me for 3 amounts of 79.99 and shipping. I immediatley called the bank to cancel my debit card, and she then go a rep from the company "Health Club Services" which is aparantly the company responsible for the scam. After much discussion i disputed the three pending charges and got them removed
Comments United States Dental Services
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 10 days ago by   SHEILA CAPSTICK 0 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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